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“Alicia was great! I did not know I
Could take care of all my utilities setup with 1 call! She was super patient and helped us save money on our internet! There are also great offers for cell phones. As someone who is moving from out of state being able to have access to this service is amazing! Streamlines everything and I cant thank Alicia enough for her help!”
“Alex is the one who helped me !! He was so sweet & friendly and he gave me a good offer on a iPhone 13 Pro Max. I first called for an estimate & that's what brought me in plus the wonderful reviews !! I will definitely be back 10/10”
“I am simply blown away by SpeedNet!
•1. Top-notch customer support (Alice was so thorough and sooo patient)
•2. Ease and convenience of self-installation (seriously - even the MOST tech-challenged peeps can do this)
•3. Responsive tech-support (shout out to Mark’s step-by-step talk-through over the phone) to make sure activation and setup are seamless with no issues for multiple device connectivity.
Honestly, I was a bit skeptical coming from 20+ years of AT&T’s more widely available metro coverage to a rural area where their coverage is so minimal it was staggering. Add to that a town with limited providers and I wasn’t too confident trying to choose what I prayed would be a reliable internet source.
But so far all is quite stable and running extraordinarily smoothly with no signal bounces or lags whatsoever yet! Well done SpeedNet!!
BarbiF”
“Excellent place to buy and ask questions, they know all the promotions and always have a solution for the customer MARIA OCHOA and Ms. SELENA are EXCELLENT, GO WITH THEM”
“Overall, great service and friendly staff. Tim, who manages support and trouble shooting helped take time out of his Saturday to fix my modem so I had connection on the weekend.
From my experience, the service is quite great! I have had a few moments though where my internet speed and packet loss weren't running they way they were supposed to be during important work hours.
I do recommend for anyone who lives in the Deep Ellum area though! My 4 stars is simply my experience alone. And there are plentiful happy customers. And they have very reasonable prices for internet.”
“They helped me with a new phone and with switching over to Boost, which by no fault of theirs turned out to be quite a challenge. Nonetheless, the two ladies who were working that day stayed with it - made several calls to customer service on my behalf - until they got it done. I'm really happy that I went to this store specifically because I don't think I would have gotten that level of customer service at just any location that sells Boost service.”
“Anyelina was amazing and helped me with my phone and phone plan and even stayed after closing to help me and my daughter pick and activate a good phone for her!
5 star customer service!”
“I’ve had quite a few A/V companies at my house through the years. These guys are beyond five star. Amazing communication, skilled technicians and affordable. I would wholeheartedly highly recommend networks for any Audio Visual technical needs.”
“Very professional here. I went to other boosts and this location was the only one that helped me and explained this store perfectly, just like Jesus. I recommend them. Jesus was very kind and very professional.”
“i just wanted to say thank you so much kassy for your help i lovvvee my iphone 8 plus in red i love it. Amazing customer service so did the manager offer me water and snacks best boost mobile ever”
“Just don't go to the one on samuel and buckner by walmart they steal your info and use upgrade and switch the number. They are a rip off. The one on military help me get it all straight. Customer service was great on military and jim miller”
“We've used communications unlimited for years as our phone vendor. They're knowledgeable, helpful, and have saved our business so much money over the years by constantly offering better services and new technology. Highly recommend them for any and all communications needs.”
“I have to take the time to let everyone knows about the great service I have at this location. Nick was able to order a new phone for me and after phone has arrived he reach me and connect me with Maria that was able to make all this process easier for me. She was very professionalhelpful and was sure that I do know how use my new advice. I do recommend any person needing a new device. Friendly team and clean store. I will give them a 10☆ Definitely be back for upgrade my kids devices soon. Keep providing that great service guys.”
“Ijust wanted to let u know that Javi is the most wonderful young man.I'man old lady with a new phone that I needed help with and he was a wonderful help,even tho I wasn't buying anything.”
“Astrid assisted me with my issue today and resolved it immediately. She was great and very friendly and has helped me other times before just a great person in the store.”
“As always, the T-Mobile store is super busy. You have to wait quite a while to get help. However, the store associates are friendly and helpful and do everything they can to get you the best deal.”
“I came in to trade my phone and Kenderix was beyond excellence. He assisted me very well and he was very patient and professional. He answered all my questions. I was so excited with my new phone and the service i got today. Thank you once again ??”
“Miguel was so helpful. To be honest I did not come in to actually purchase a phone. I ended up adding two lines, protection coverage and having great customer service while doing so. I will be back in the future!!”
“(Translated by Google) The attention of BoostMobile is very good, especially the attention of the worker Piero.(Original)Muy buena la atencion de BoostMobile, en especial la atencion del trabajador Piero.”
“First time in this location they were busy but our wait was not very long. The gentleman that helped us was Jose H and he went out of his way to show us different plans, the cost of the phones and never made us feel rushed.”
“I must lead with this….Ann is AMAZING! I placed an order online for in store pickup for an iPad for one of my kids and I tried to do the same for my second kid but the T-Mobile app told I needed to call the customer service number to place another order. After calling customer service, they advised that placing order with them would only result in it being shipped, however I needed same day pickup. They recommended calling the store directly and I’d be able to place the order directly at the store. I called and Ann answered and that’s when the exceptional customer service began. She answered my question about being able to place an order over the phone and she said she’d have my iPad that I ordered online ready as well. I arrived with both my kiddos and she was super kind to them and had everything ready just like she said she would. Myself and my kids included truly appreciated her for going above and beyond to get us taken care of! Thank you again Ann! You’re the best!!”
“I was assisted by both Adan and James. I originally arrived with a hand full of questions and left with all of them answered feeling confident to proceed with a successful purchase. The transfer between my previous carrier to Verizon as well as the equipment were all a smooth process.”
“(Translated by Google) Excellent service, the young man helps and explains things as they are, I fell into good hands. Recommended(Original)Excelente servicio, el joven ayuda y explica las cosas como son, cai en buenas manos. Recomendado”
“Whitney and Alexander were EXTREMELY helpful getting my monthly bill resolved. Alexander took the time to sit down and help me get the best monthly plan! Highly recommend coming into the store for all Verizon needs rather than calling customer service!”
“Kristen and her staff Adolfo were extremely patient and professional. Their communication was clear and concise, even when dealing with more than one customer at a time. Excellent customer service!”
“Angie and Elizabeth are absolutely amazing. I was dealing with terribly difficult situation and though it took hours to resolve they did everything within their power to make the situation right for me. In the end everything worked out better than I could have hoped for and I am so glad to know that great service still exists! You ladies rock! See them for all for your needs.”
“I found myself in a predicament but MsCynthia at the Illinois location went above and far beyond to assist me. With her help I was able to do what I needed the next day with no issues, so Ms. Cynthia my grandmother andnI truly thank you! #1 Boost Mobile!!!”
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“Chris the representative was amazing. He upgraded my phone and explained in great detail about our new charges. He was kind and answered all our questions. Thank you Chris!”