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“I appreciate very much the help given by Alex setting up the new iPhone 2day in theVerizon store.
It was Excellent and also very Exceptional & Professional
I would happily recommend his services to anyone looking for help with the iPhone.”
9:00 AM - 5:00 PM
7301 State Hwy 161 ESOL Lab, Irving
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“Had great experience with sales rep AB for trade in of existing phones for new ones and starting new phone service lines for my family. Impressed with service so ended up buying home internet service also.. thank you..”
“big thanks to Kevin!! I have been trying to fix my phone/service issues for days and he’s the only rep I’ve talked to that made me feel well take care of. He sat with me for literally hours trying to come up with a solution even when I thought there was none. it all worked out in the end and I can’t thank him enough for going above and beyond.”
“I have to give this store a 5 star rating because of the exceptional customer service I received from Bruno who helped me setup my new phone. I am so glad I decided to let him help me instead of trying to do it myself at home because I can guarantee I would've had to call a million times with questions.
That said, I absolutely HATE my new iPhone! It is SO SLOW, some apps I cannot get to work like on my old phone, and it's supposed to brand new. I will be taking the phone back if it doesn't improve. Not at all impressed with the iPhone 14 and wish Apple would quit forcing us to buy new versions of phones that worked just fine until they have a software update.”
“Great service. The tech who handled my phone upgrade knew exactly what he was doing. Very very good skill set. Very professional. I hope to use the same Tech next time.”
“I would like to commend Erica Jackson the manager of your Jacksonville Texas store. She spent about 15 minutes assisting me with a billing issue. She was on hold with her Verizon contact. While on hold she continued to multitask, opening boxes, marking with tags, answering employees questions, etc. She is a 5 star employee. Please see she stays with Verizon. Appreciate her.
Kathy Smith (account in Johnny Smith) customer for 12 yrs.”
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“David the best sales rep.
Good on price and transferred all of my data to new phone, explained all the features of the new iPhone
Most recommended”