Lowe's ProServices offers a range of helpful staff and services, but customers have experienced some challenges. One customer found the cutting glass machines often out of service at multiple locations, but was assisted by a dedicated sales representative who successfully cut the glass after some effort. Another customer needed a new washer urgently and received excellent, friendly assistance from an employee who ensured the right product was ready upon arrival. The staff frequently aim to provide a positive shopping experience, though customers acknowledge that occasional issues can occur. Overall, Lowe's ProServices has staff committed to helping customers with their projects, demonstrating dedication and good customer service.
I work at Lowes trying to ensure an awesome experience for each and every customer we have. I'm terribly sorry that some of you may have bad experiences but I promise we're always working towards a better shopping experience. Thank you for any support and money spent.
