Lowe's ProServices offers a range of helpful staff and services, but customers have experienced some challenges. One customer found the cutting glass machines often out of service at multiple locations, but was assisted by a dedicated sales representative who successfully cut the glass after some effort. Another customer needed a new washer urgently and received excellent, friendly assistance from an employee who ensured the right product was ready upon arrival. The staff frequently aim to provide a positive shopping experience, though customers acknowledge that occasional issues can occur. Overall, Lowe's ProServices has staff committed to helping customers with their projects, demonstrating dedication and good customer service.
As I continue purchasing my appliances from Lowe’s, once again I understand why. The purchase was super easy- delivery was exactly as promised- and Eric, the delivery driver was absolutely above and beyond anything I wanted! It has always been a great experience with Lowe’s!! Keep up the good work!
February 2026
Great store. Check out their Graber Shop at Home program for custom window treatments. They guide you thru the process of helping you choose your blinds, shades, shutters or drapery, simplifying your purchase. They also have great professional installers!
August 2022
I work at Lowes trying to ensure an awesome experience for each and every customer we have. I'm terribly sorry that some of you may have bad experiences but I promise we're always working towards a better shopping experience. Thank you for any support and money spent.
