lululemon is a business founded in Vancouver BC in 1998, making technical athletic apparel for yoga, running, dancing, and other pursuits. All locations have strong ties to their local communities. Reviews consistently highlight the staff as welcoming, amazing, kind, polite, incredibly helpful, affable, and excited. Customers report being greeted instantly with joy. The associates are noted for their great customer service skills, not making people feel rushed, and being eager to find answers to specific questions. They are described as very helpful in resolving issues and accommodating replacements, showing different options and explaining which products are best for specific activities. Multiple reviews mention that staff made sure all customers were being helped throughout their visit. This leads customers to call it one of the best stores and state they will return.
Came in to look at pacemaker shorts. Was helped by a man named Jacob who was super knowledgeable of their products and even showed me some alternatives if wanted to try something new. He was actually the goodest of boys for that. I will for sure be back here to shop in the future.
January 2026
My boyfriend surprised me with my new Lulu set and mat, and it was his first time shopping there. Violet was incredibly helpful in guiding him, I absolutely love my new set – thank you, Violet
December 2025
The best example of sophistication marketing of athletic active wear around a well branded strategy
