Metro by T-Mobile offers excellent customer service, particularly at the store on Walnut in Dallas. Customers have praised the staff for their helpfulness and knowledge, especially highlighting employees like Jason and Christina for their great attitudes and willingness to assist. Many customers express gratitude for the support they receive with phone problems and recommend asking for specific employees for the best experience. Overall, the store is recognized for restoring faith in the service and providing a positive atmosphere for customers.
Best service fast and very knowledgeable!! Ask for robert and nytalie
September 2026
Robert & Nytalia did such a great job! We came in just trying to add a line but ended up with getting some good deals & goodies we did not know of. Big lifesaver! Thank you
August 2026
Oh my goodness Nytalia is heaven sent she is so patient!Indefinitely recommend this location .
