Metro by T-Mobile offers excellent customer service, particularly at the store on Walnut in Dallas. Customers have praised the staff for their helpfulness and knowledge, especially highlighting employees like Jason and Christina for their great attitudes and willingness to assist. Many customers express gratitude for the support they receive with phone problems and recommend asking for specific employees for the best experience. Overall, the store is recognized for restoring faith in the service and providing a positive atmosphere for customers.
They provide the latest smart phones, home internet, tablets, and smart watches for affordable prices!!! Love coming here with Magaly, she helps me every time!!! 10/10 great customer service!!!
May 2026
Came in with a problem with my phone and they were able to solve my problem, definitely recommend this location
May 2026
Came to this location and was treated amazing by Evelin. Loved her customer service! Will be back!