Metro by T-Mobile in Dallas, TX, receives high praise for its friendly and caring staff. Customers appreciate the excellent customer service provided by employees like Karishma and Sam, who go the extra mile to help with issues such as phone problems and stolen devices. The staff’s friendly, gentle, and attentive approach creates a positive experience, making customers feel valued and supported. Long-term customers mention their loyalty of 10 years, highlighting consistent quality service. Overall, Metro by T-Mobile is known for its helpful, caring employees and great service, leaving customers satisfied and eager to recommend the business to friends and family.
Very nice and Friendly lady. I have been metro customer for 10 years now but never got such an amazing service she cares. Keep up your good customer service Karishma.
June 2025
Karisma is an awesome customer service representative. She is very helpful and patient answering all my questions.
May 2025
Very good service always it's my 3rd month with Karisma always awesome
