Metro by T-Mobile in Dallas, TX, receives high praise for its friendly and caring staff. Customers appreciate the excellent customer service provided by employees like Karishma and Sam, who go the extra mile to help with issues such as phone problems and stolen devices. The staff’s friendly, gentle, and attentive approach creates a positive experience, making customers feel valued and supported. Long-term customers mention their loyalty of 10 years, highlighting consistent quality service. Overall, Metro by T-Mobile is known for its helpful, caring employees and great service, leaving customers satisfied and eager to recommend the business to friends and family.
Great service and good promotion she also gave me a free umbrella after my purchase Kay you rock
May 2026
Well Kay is the best I read one review said she was rude let me tell you she is by far the best human I have met in sales and she is very friendly and helpful I was just there for help and she was kind enough to do that happily. God Bless you
January 2026
I visited the Metro location on Coit and 635 in order to get a phone upgrade and Miss Kay was the most helpful, I highly recommend visiting this location, make sure you ask for Miss Kay
