National Car Rental

Car Rental
Hours: National Car Rental provides a generally great experience, with many customers reporting consistently positive interactions. The Dallas Love Field (DAL) location is frequently highlighted as outstanding, considered the best among many airport locations for its customer service. The process is noted as super easy and quick for executive status members. Many employees are described as polite, kind, incredibly pleasant, excellent, dedicated, and helpful, often going above and beyond to satisfy clients and find solutions. Specific positive mentions include shuttle drivers who are an absolute delight and wonderful brand ambassadors. However, experiences can vary. Some customers report that employee attitudes are not as nice and polite as they once were, with rare instances of staff being unnecessarily rude and aggressive, which can make stressful situations more difficult. There are also notes that benefits for elite members have changed and vehicle availability is not as high as it used to be. Despite these occasional issues, the location is highly recommended by many, with some stating it deserves more than five stars.

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1. Dallas, Texas