Navy Federal Credit Union
Banks ,
Mortgage Lenders ,
Credit Unions
Hours:
6451 East NW Highway Suite 120, Dallas TX 75231
Hours
About Navy Federal Credit Union
Navy Federal Credit Union serves the armed forces, DoD, veterans, and their families, offering great rates, discounts, and 24/7 member service. Members appreciate the convenience of their ATM, which does not charge a fee, and the ability to cash Savings Bonds for free, even for non-members. Many users find the mobile app smooth, fast, and easy to navigate, although some suggest making appointment booking more accessible.
However, experiences vary, with some members reporting frustrations such as long wait times at branches and slow check processing. While the location is nice, busy times often result in long lines for simple transactions. Despite these issues, many members express satisfaction with the friendly and professional staff, who provide helpful assistance during challenging situations, such as losing a debit card. Overall, Navy Federal Credit Union is recognized for its commitment to its members and the military community, making it a recommended choice for banking services.
Most Recent Reviews
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August 2026
I went to pick up my pre approved auto loan check at this location and everybody was so nice and helpful. Particularly Vonshae he was so accommodating and encouraging. He really spoke positivity into my day. I especially thankful for my experience.
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June 2026
Cynthia went above and beyond in her assistance in helping me and she is a critical asset to navy federal !
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May 2026
Von & Noemy are both extremely helpful. Von is always moving & engaged with customer. Noemy always has an answer when I come in with questions.
More Comments(127)
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