Neighborhood Credit Union, the oldest credit union in the Dallas-Fort Worth metroplex, is a not-for-profit organization dedicated to helping its North Texas neighbors achieve their financial goals. Unlike traditional banks, Neighborhood Credit Union focuses on providing unique products, community investment, and financial education to improve the financial health and well-being of its customers. Customers consistently praise the exceptional service and care they receive at Neighborhood Credit Union. Tellers like Louie, Seth, Crystal, and Luis Arreola are described as extremely supportive, knowledgeable, professional, and responsive, always exceeding customer expectations. Employees such as Christina and Micah are also noted for their pleasant demeanor and personalized service, going above and beyond to assist customers. Neighborhood Credit Union's commitment to its community is evident through initiatives like college scholarships and financial education programs. Customers appreciate the credit union's fair practices and customer-centric approach, which has helped them improve their credit scores and overall financial well-being. With its unique offerings and exceptional service, Neighborhood Credit Union has established itself as a trusted financial institution in the Dallas-Fort Worth area.
Appreciate working with Frank Romero on refinancing my vehicle. He has been thorough and careful to explain all aspects in the loan process. I was always able to reach him when i called. He even reviewed other banking options that I might have a need for. Thanks Frank!
June 2026
Frank did a great job being transparent, working with me on finding the right numbers and finalizing my auto loan. Would highly recommend!
June 2026
I have banked here for years. But I am very frustrated that they haven’t at least opened the drive through at Montfort. No ATMs No drive through. It’s very inconvenient.
