O'Reilly Auto Parts is known for its friendly staff and good customer service. Many customers appreciate how quickly they can get the parts they need, often in less than an hour. Some employees are described as compassionate and honest, making the shopping experience pleasant. However, experiences can vary by location. While one store received high praise for its helpful staff, another location was criticized for poor treatment from a manager. Customers also note that prices can be high, but overall, the staff tries hard to meet customer needs. Many visitors leave satisfied with their in-store experience.
Best customer service everyone was full of energy and very friendly
February 2026
Awesome service. Ask for Roy he went out of his way to take care of me so I would struggle another week. Instead handled it and was back in the road the same day!!
August 2025
Like many in need of parts I called the store and spoke with the representative about my repairs. My items where in stock, readily available & in my hands in under an hour. Seriously the best autoparts shopping in store experience ever.
