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October 2023
This institution is the Pinnacle of predatory lending and collection. They have a take no prisoners attitude with their customers regardless of circumstance. Be smart and choose a customer oriented financial institution such as JPMorgan Chase. They are exemplary but PenFed Credit Union is a farce and a joke.
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September 2023
Steve was extremely helpful and professional. I have been working with PenFed for 3 years now and my overall experience is good.
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August 2023
I truly appreciate their customer service. Whoever I spoke to this morning and help me with my loan was patient and kind and cheerful! We need more people like that in this industry.