PetSmart is a leading pet supply and services retailer that offers a wide range of products and services for pets of all kinds. With over 10,000 items available in stores and online, customers can find everything needed for dogs, cats, birds, fish, reptiles, amphibians, and small animals like guinea pigs, hamsters, and mice. Many locations provide additional services such as dog training, grooming, pet boarding, Doggie Day Camp, and adoption programs. Visitors often praise the friendly and helpful staff who create a welcoming environment. Customers have been impressed with the professional and attentive service, particularly in the grooming salon, where staff members take their time to ensure pets look and feel good. For example, a customer appreciated the thorough grooming of a Goldendoodle, noting the staff’s attention to detail and genuine care. The staff’s knowledge and willingness to assist were also highlighted, with some customers mentioning staff members going above and beyond, helping with setup, carrying items to the car, or offering expert advice on pet choices. The atmosphere in the store is described as clean and pleasant, with staff members like Stephanie, Heather, Lexi, and others receiving special praise for their helpfulness, expertise, and kindness. Overall, PetSmart provides a positive shopping and service experience, with a focus on customer satisfaction and the well-being of pets.
Excellent service & the young lady who did my baby's nails took her time with him, even when he was getting aggravated with the process.
October 2024
It’s always a pleasure to bring my pomeranian and mini golden doodle to Stephanie. She always does exactly what I ask for making sure I leave the salon with complete satisfaction! I love her work!
October 2024
Very nice staff and clean environment. Special thank you to Stephanie in the salon, she is extremely helpful and returned my pupper looking better than ever!
