Tom Thumb Pharmacy at 5809 E Lovers Ln in Dallas, TX, is highly appreciated for its exceptional service and caring staff. Customers praise the knowledgeable and professional team for their willingness to go above and beyond, especially in urgent situations. One reviewer shared how Audrey, a staff member, went out of her way to help secure a crucial medication during a shortage, even loaning pills based on a valid prescription and making multiple calls to resolve the issue. Her dedication and kindness received heartfelt gratitude, highlighting her as an exemplary employee. Other customers also commend Audrey’s helpful personality and positive attitude, making the pharmacy experience pleasant and trustworthy. The staff at this location is described as helpful, caring, and professional, with managers and technicians who truly care about customers' health and well-being. They efficiently assist with prescription transfers, fill medications, and provide various services such as flu vaccinations, shingles shots, and back-to-school vaccines. Additionally, the pharmacy offers safe drug disposal and pet prescriptions while accepting most insurance plans. Customers also appreciate the pharmacy's efforts during medication shortages, guiding them to other locations and fixing issues caused by mistakes at other pharmacies. Overall, Tom Thumb Pharmacy at Lovers Ln is recognized as the best pharmacy by many for its friendly staff, quick service, and genuine care for the community.
Cannot say enough nice things about Audrey Hansen who went way out of her way to help secure medication for my husband. She is the epitome of exceptional service and TT is blessed to have such an amazing employee!
May 2025
Best staff ever, Audrey is very helpful and has such a great personality , she makes it agreat experience to buy medicine. Great pharmacy in all ways
May 2024
Staff were professional, knowledgeable, and attentive.
