Tom Thumb, located at 11920 Preston Rd, Dallas, TX, is a grocery store that offers a wide range of products and services to meet customers' needs. The friendly staff is dedicated to providing excellent customer service, with employees like Patrick and Isidro consistently going above and beyond. The bakery is a highlight, known for creating custom cakes on short notice and offering a variety of baked goods. The deli features party trays and platters, and customers can use the Order Ahead service for convenience. Tom Thumb's produce department is well-stocked, and the butcher block offers a selection of meat and seafood. While prices can be slightly higher due to kosher items, the store frequently has great sales that make it competitive. Some customers have experienced issues with pricing and store policies, but overall, the commitment to customer service shines through. Many shoppers appreciate the convenience and selection available, making Tom Thumb a popular choice for grocery needs. Overall, Tom Thumb is recognized for its helpful staff, quality products, and community-focused service, making it a reliable option for locals.
