Toyota Express Lube has received positive reviews for its efficient and quick service. Customers appreciate being kept informed throughout the process, often receiving updates via text messages from the moment they call until their vehicle is ready. The staff provides detailed explanations and helpful recommendations, making the experience smooth and easy. Several reviewers mention that their vehicles are washed and ready promptly, with some even noting the convenience of complimentary beverages offered during their visit. While some comments indicate a shift in staff attitude, overall, the service remains satisfactory. Customers also highlight the helpfulness and politeness of employees, including those who assist with vehicle maintenance and other needs. The facility aims to provide a friendly environment with quick, professional service, and many customers plan to return and recommend the business to others.
I was extremely pleased with the service I received at Sports City Toyota on December18th. I had hit a curb and damaged tires. I was kept up to date on the analysis and my options. It was fixed in no time.
September 2023
Showed up, no appointment, polite staff, rapid assistance. Wait time was almost nothing.
August 2023
This location has great customer service. Tammy Doan was helping me.
