The UPS Store is highly praised for its friendly and helpful staff, especially employees like Heather and Mike. Customers appreciate the knowledgeable service, with staff offering clear explanations and assistance with packages and returns. Many mention that the store is reliable, with no issues of lost or miss-delivered mail, and prefer sending their packages here over other carriers. Heather is frequently highlighted as a kind, professional, and personable employee who goes above and beyond to ensure customer satisfaction. Overall, the store is recommended for its excellent service, helpful staff, and efficient handling of Amazon returns and mail. Customers express continued loyalty and positive experiences, praising the store for its friendly atmosphere and reliable service.
Worst customer service. I’ve attempted to go here a few times and always havee been met with bad service.
August 2024
I had more Amazon returns than I would like to admit. I didn’t know how to work the return system. Mike was incredibly helpful and friendly. He explained how everything worked and assisted me with all of my returns. I definitely recommend coming here for your Amazon returns.
December 2023
I am more than pleased with the service of this location. Mrs. Heather (I don’t know if she is the owner) is such a lovely lady. She calls me when I received any mail or orders, Heather is always kind, helpful and professional. Thank you UPS to hire such a knowledgeable employees (or owner). That’s exactly what we need... read full comment
