United States Postal Service
USPS,
Post Offices,
Shipping Centers,
Mailbox CentersHours:
2341 W Northwest Hwy, Dallas TX 75220 Hours
About United States Postal Service
The United States Postal Service at 2341 W Northwest Hwy is a reliable and dedicated location that strives to provide good customer service. Staff members, including Shelly, Ron, and Ms. Denita, are known for being friendly, patient, and helpful, often going above and beyond to assist customers with questions and special needs. Several reviews highlight the employees' kindness and sense of humor, making the experience pleasant and efficient. Customers appreciate the quick service and the staff’s willingness to resolve issues promptly, such as holding packages or calling drivers to ensure timely delivery. However, there are occasional lapses, like being ignored when trying to drop off a package at the rear dock. Overall, the facility is valued for its commitment to secure, reliable, and affordable mail and package delivery, managing over 30,000 retail locations and processing a significant portion of worldwide mail.
Most Recent Reviews
March 2025
“I had an excellent experience with Ms. Kalosha at the postal service. She was very kind and attentive, taking the time to explain everything clearly. Her customer service was exceptional, demonstrating professionalism and a genuine willingness to help. Without a doubt, a great example of quality service.
February 2025
The man is always fast and friendly, This Nortwest hwy/ loop 12 office is always busy and understaffed.
December 2024
I responded to a spam email which resulted in the postal worker (women) holding my package at her window for me. Above and beyond the call of duty!!!
More Comments(78)
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