W Dallas offers a vibrant and welcoming experience for guests, combining clean rooms, exceptional service, and a prime location. Situated directly across from the American Airlines Center, it is an ideal choice for those attending events or seeking a central hub for business. Guests appreciate the friendly staff, with many highlighting the personalized attention received from team members like Victor and Aaliyah, who go above and beyond to make visitors feel special. The hotel features fast room service with fresh food, a variety of on-site restaurants, a large fitness center, and a pool. While some guests noted minor issues, such as non-functioning mini fridges, the overall sentiment is positive, with many praising the hotel’s atmosphere and amenities. The rooftop events and nearby attractions add to the vibrant energy of the area, making it a favorite for both relaxation and exploration. Although valet parking can be pricey, it remains a convenient option in downtown Dallas. Overall, W Dallas stands out for its stunning property, attentive staff, and the ability to turn unexpected situations, like canceled flights, into memorable experiences. Whether for business or leisure, guests find themselves eager to return to this remarkable hotel.
Clean rooms, great location. Very friendly staff with great service. Fast room service with fresh food. I enjoyed the restaurants and rooftop events. The hotel is directly across from the American airlines center.
December 2025
Expensive but friendly. Rooms were good and the view was nice. A good central location for business purposes or stadium events.
November 2025
Great spot
Living room is perfect meeting spot before / after games
