Have had to use this pharmacy due to insurance for last 3 years. They have never answered a phone call. Not once. We have had times where we needed to speak with a live person to figure out prescription issues that needed timely attention. Am switching to another Walgreens hoping it's just this location.
October 2023
Horribly operated and managed pharmacy. You would think a Walgreens pharmacy in Lake Highlands would at least be average. I cringe each month when I have to get my refills. If you use this pharmacy, you have to stay on top of them by calling to make sure your script gets filled. The text and automated calling system does... read full comment
June 2022
The pharmacy will not pick up the phone. Eventually their system forces them to, so they pick up, say something indescernible, and put you back on hold. I gave up after 15 minutes; and filled the prescription at a Walgreens 3 miles away. Routing all future prescriptions to CVS.