This Best Buy location offers a generally positive shopping experience with helpful staff and good customer service. Several reviews highlight the friendly and knowledgeable assistance from employees like Jordin in the Apple department and Christian, who helped customers find the right laptops and answered all questions thoroughly. Customers appreciate staff going above and beyond to make their shopping smooth and efficient, with some mentioning that the service was prompt and accurate, especially with tracking packages and ensuring purchases matched online orders. However, there are some concerns about customer service inconsistency. One reviewer experienced frustration with a sales associate who did not assist promptly despite waiting for over 15 minutes, highlighting a lack of attentiveness from some staff members. Despite this, the store manager was praised for resolving an issue cordially, leading to a positive resolution and a willingness to return for future purchases like desktops and iPhones. Overall, the store is recognized for its good service, knowledgeable staff, and quality assistance, though occasional lapses in attentiveness can occur. Customers seem satisfied with the product availability and support, making it a reliable place for electronics shopping.
Donating old laptops. Very friendly, stay knew what to do, no delays.
August 2026
Very helpful in finding what I needed. There was a lovely front desk person and Jacob was funny yet very professional.
August 2026
Best buy has always been expensive but they usually have the high-end stuff that I like so if you want the high-end stuff you have to pay for it and you might even get a deal and they also do price matching
