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“My husband and I came to switch our lines from AT&T which was the best decision ever. We had Alyssa to help us get everything done. She explained everything perfectly and made everything a smooth easy process. Would definitely recommend this location and her. Thanks so much Alyssa !”
“My voicemail had a glitch and would not accept messages for the past 6 months. I tried calling Verizon and could not get past the automated "help." I went to the Denton Verizion store on Loop 288, and Shea (a real human) patiently worked through the problem for me. He fixed the error, and I now have a working voicemail service. He didn't make me feel like an incompetent idiot either!! YAY SHEA! THANK YOU!”
“Great team! They answered my questions and addressed my concerns clearly and honestly. I didn't get the run around I typically received from other t-mobile stores I have visited. For example, being told my ordered equipment is out for 3 months when it was in a back room. I will be returning to this specific store for all future purchases and phone upgrades... if they keep the same practice ethics, of course. :)”
“Yasmari was so professional and patient. I brought my mom’s old phone in and the new iPhone SE to transfer her information; there were issues but she was so patient and kind. I highly recommend her at the Denton Crossing store. Thanks Yasmari!!”
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“There was a specialist I believe by the name of kyle we came in to there looking to get new phones and kyle came over greeted us and he helped us try to figure out what we wanted he was very we’ll mannered and he answered every question and made sure we knew all the info about the device he was outstanding keep up the good work kyle!!!!”