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“Top recommendation for this store. Helpful staff with great service across all points. From start to end smooth process and really satisfied in the way the gentleman helped me”
“After twenty years of giving my money to Verizon and Frontier, I finally jumped ship to Spectrum, and I couldn’t be happier with the decision. My expectations for a telecom provider are usually in the basement, but Spectrum has been spectacular across the board. The internet is extremely fast and reliable, and the mobile service has been great. What really stands out, though, is the quality of the people. Whether I’m talking to someone on the phone, visiting the store, or having technicians over to my house for wiring, everyone has been phenomenal and legitimately helpful. It’s rare to find a service provider that actually delivers on what they promise, but these guys are doing it.”
“London was extremely patient and helpful. As senior citizens we have trouble with the new technology and she took all the time we needed to explain our purchases. Many kudos to you, London! Thank you so much”
“Jersee was so helpful! We went in today to upgrade our iPhone 15 to a iPhone 17 pro max and she made the experience so enjoyable and easy! Thank you jersee for the recommendations and helping make the upgrade smooth!”
“Vested Fi brings the professionalism you would expect from a growing and thriving century-old company integrated with the loyalty, commitment, and inseparability only found in a lifelong friendship. After all is said and done, you will know that Vested Fi is one of the best choices you made to strengthen your business and to bring a peace-of-mind to your own life's journey.”
“Place was clean and organized. I came in a few minutes before 9 am and Kenya did not turn me away and helped me even though her computer and system was not working. Good job.”
“Victor and Shane saved my day and they are absolutely great people. My messaging was down on the most important day. I truly needed my messaging and in 2 mins saved me from a terrible day. Thanks victor and shane.”
“ANDY provided the most outstanding customer service experience for me today. He went above and beyond to help me cancel a duplicate internet account and receive a refund on a payment to a dead account. ANDY was very patient and kind and I truly appreciate his assistance today!!”
“Had my first experience at this location today and Quentin was excellent to work with! He was knowledgable, friendly, and was able to get us in and out in a reasonable amount of time. Easily the best experience I have had going in person to a phone store! Would definitely recommend this location and Quentin!”
“Alyssa was very personable and helpful. I was going through a very stressful situation and needed to change my phonetic number. She was able to help me quickly, talk about my options, and just had a genuine conversation with me in between that truly made the customer service experience and my day better!”
“Fantastic service!
Sam was very friendly, helpful, and professional.
He helped me with my GPS tracker in my Acura MDX Advanced.
Even 10 minutes after closing!
The best T-Mobile store that I have been too!”
“Mino was amazing! We came in just wanting to know what we could do— he sat down explained everything from the cost of service to how the contract works on the cost of the new cell phone even after the business closed. Usually you leave a place like that wondering how you got scammed into a new phone; in this case, I left feeling good about my purchase and ready to come back if I ever have any more questions! Thanks Mino! You are a star!”
“Armando and Taylor are literally god send angels. For the past 2 weeks I’ve been getting shifted from stores to stores with no help and these are the first people who even acknowledged what’s going on with my plan. They literally went out to their own ways to help me and my mom out with our lines. They sat us down, listened to the entire situation and worked up a solution that no one has been able to come up with for the last 2 weeks.
Armando is the best person here to reach out to, he’s helpful and kind. Makes sure to understand the situation and will go above and beyond. Honestly if I ever need help again, def going to come back to him. He’s the person to reach out and deserves all the credit and appreciation! Truly he’s an amazing person with genuine desire to help people in trouble.”
“Had a problem getting our phones , and getting them set up. But Elizabeth (manager), got involved and got everything resolved. Great service from Elizabeth!!!!”
“5 star experience! Very quick and very easy! So many benefits to switch to t mobile! The best experience I’ve had. Vanessa is great and very knowledgeable and made sure I got the best deals! Very great customer service! Love it!”
“Rafael was wonderful and helped us get a couple phones. The assistant manager Becca tried to upsell us to a warranty we didn’t want but other than that it was a great experience.”
“Came to this location to buy a new phone. Abby was absolutely wonderful. She made the experience simple and fun. I really appreciate her amazing customer service.”
“Brian Chavez has been extremely helpful in terms of setting up our home Internet. It's our first time experience with T mobile and the whole process from start to end has been really welcoming, warm and professional. I would recommend everyone who visits this store to ask for Brian and have all your questions answered. He is very patient and makes customers feel valued.”
“This is a great store. Greg went out of his way to help me get a new phone for my daughter. Joe also helped us. Both were patient, kind and knowledgeable. They helped us get the best deal and helped us through every detail of the process. I highly recommend this location and it's awesome staff!”
“When my family and I went into Spectrum, let’s just say I can be a bit of a vibe and a handful—but they handled it like pros. The team really had a situation on their hands, and like Inspector Gadget, they were working overtime to get everything sorted out.
Juan, Neyna, and Osualdo were amazing—every question answered, every order handled with care and professionalism. Our phones were delivered to the right address too (unlike Amazon… lol 🤣). Overall, such a great experience and a pleasure to work with them!”
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“I had a great experience with this store, especially my rep Brittney. She was knowledgeable, friendly, and was helpful in answering my questions. Kudos to this store.”