U-Haul Trailer Hitches is a leading provider of trailer hitches and accessories, known for its certified installations. The business is conveniently located near several communities, including Corinth, Lake Dallas, Highland Village, Argyle, and Krum. Customers appreciate the helpful staff, particularly Mark and Leo, who go the extra mile to ensure satisfaction. The convenience of a one-stop shop is highlighted, as customers can manage their storage units while getting their trailer hitches installed. However, some customers have reported issues with billing and communication. Difficulties in reaching the store by phone have been frustrating, as calls often go to a call center that cannot resolve specific store-related issues. These challenges have led to mixed reviews, with some customers expressing dissatisfaction with the handling of late fees and auto-pay setup. Despite these concerns, many recognize that the staff at the U-Haul location itself are friendly and willing to assist. Overall, U-Haul Trailer Hitches provides essential services with a focus on customer support, though improvements in communication and billing processes could enhance the overall customer experience.
