Verizon's Denton store offers a range of services for mobile, 5G home internet, and business needs. Customers appreciate the friendly and helpful staff, including representatives who provide patient, knowledgeable service. Salespeople like Alex, CJ Thomas, Ernest, and Michael are praised for their professionalism, patience, and ability to assist with selecting the best phones and plans. Many reviews highlight quick, easy processes for upgrading devices, adding lines, and finding good promotions. The staff also makes the experience enjoyable for families, providing quality advice and excellent customer care. For added convenience, online ordering with options for in-store pickup, free 2-day shipping, express lockers, and same-day delivery is available. Customers are encouraged to visit the store or use the website to schedule appointments or place orders. The overall experience at this Verizon location is positive, with attentive service and a focus on customer satisfaction.
We are new to the area and this was our first visit to the store. We were greeted immediately by Christian and he proceeded to assist us in all of our Verizon needs. Christian was knowledgeable and personable (very patient) and a true asset to this company. Well done Christian!
December 2025
I had something going on with my phone and I went in to get it taken care of. The young man that helped me got my phone back up and running with no problem. The wait wasn't long.
October 2025
Ernest consistently delivers exceptional customer service. His dedication and support have been invaluable since the initial onboarding, and he continues to provide outstanding assistance.
