Oil Change in Desoto, TX

“Had a full service oil change on Oct. 23, 2025. Three weeks later, I'm leaking oil on my garage floor. Called National All Pro and they sent Blake out to check out the leak. Found out that whoever did my oil change did not tighten the plug. Blake tightened it with fingers, then went back to the shop to get correct tool, came back and tightened it properly plus checked to be sure oil filter was tight as well. He also made sure that I had enough oil, too. Am thankful the plug didn't fall out completely. I called National the next day, praised Blake and said that I prefer that, whoever made this mistake, he not touch my car again. I've been going to National for years and never had a problem. Will still continue to go even though this happened.”

“Allstate customer service skills and people skills are AWESOME. They were so kind and polite. I couldn't believe it. I took my first vehicle to them and they diagnose it immediately with no charge. How often can you go to a mechanic shop and get a diagnostic FREE. They told me what was wrong with my vehicle and gave me some suggestions, we'll I brought them my second vehicle and they did exactly the same thing, so know I'm getting Allstate to make the repairs on my vehicle. Mr. Stephen had mentioned we will come pick you up from work if need be. Mr. Caleb sent over the paperwork and I was approved to my surprise and he hung around after hours so I could pick up my vehicle. The over all experience was AWESOME especially in this day and time, by the way Mrs. Desire was first contact she was so respectful and pleasant. I enjoyed every bit of the experience. THANK YOU”

“Pedro assisted me today and he was very nice and informative! Got my car serviced (oil change & brakes) Will be back again for the excellent service thank you???”

“Yes! Janessa Trevino was very helpful & I believe she went above & beyond providing great customer service. She was able to resolve issues from a prior service at the main dealership auto service. Issues that they ignored in regards to my brakes. Along with the manager at this quick service center- I left feeling like I was understood ( They listened) I hope that you are able to retain them long term- because it would very much benefit your business! They turned around what was a very unsatisfactory situation into a trusted customer service experience. As a Women- at service center that I felt they treated me like family!! Felt safety was importance to the repair. My plan is on future visits to always request to speak with Janessa Trevino!! I hope that you can pass along this review / feedback to her & her manager! Thank you! 🙏”

“My name Is Latrail, my first time ever and boy did I have real emergency problemsFirst my oil gaskets , then the arm controls on both the left and right wheels Lord had brung me an Angel in a sign of the greatest mechanic I ever met by the name of Max in Desoto the only guy that probably literally is a genius I can keep going because I’m a man of honor and respect and honest and this guy her would probably be at best the no.1 guy there thanks Max and Kwik jar Tube I will forever be in y’all’s graces and your in mine gracefully and over thank you from a new friend of the business and me.”

“Came to get services for my Vile Cover Pedro and the team did an amazing job ! They got everything you need and will get you in and out. Thank y’all again”

“PHENOMENAL!!! customer service from auto service team. Carrie was very professional and knowledgeable of the battery I needed for my car. The service team were courteous and provided excellent customer service. I will definitely come back for my car maintenance. Thank you”