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“This was the second time I drove passed several nearby USPO for service here. Both times the service was excellent. Today I needed to mail an important letter and most other offices were already closed. This office was opened and I completed my needed business. Great service”
“I've had a couple of instances where my packages went missing, and I reported them through the USPS website. Both times, Patricia and her team responded promptly, tracked down the packages, and made sure they were re-delivered to me. I'm very appreciative of the effort and dedication this Post Office puts into resolving issues and providing reliable service. Thank you!!”
“Thelma is the best, I always come to the mail express right before closing. Thelma is always nice, and patient with me. Also Thelma always go over and Beyond with herCustomer service skills, by make sure I’m a happy customer before leaving the mail room even if it’s after 5pm.Thank you Thelma!!!!”
“Huge shout-out to Patricia! She's very friendly & helpful, needed questions answered in regards to temporary address change...she took the time to explain the different ways, either send in the card or complete online. She's helped me previously when I needed to send letters priority mail..Patricia definitely takes the time for her customers! Ty so much!”
“Came to this PO after receiving terrible service/wasted trip to get photos for a passport at the PO in DeSoto. We received excellent service from Wenda to package/send our passport items. We won’t go back to DeSoto!”
“Ms. Blake is awesone.
She is extremely knowledgeable and always greets you with a beautiful smile and pleasant personality. All issues are handled immediately as she makes every customer feel special.”
“Customer service here is phenomenal. Sometimes we hurt ourselves by not being understanding of current events. There's one worker up front. Use common sense. Take your complaints up with those that operate and own these places. Thank you to all usps workers that keep things flowing in this time of need.”
“The customer service at this location is top-tier. I made it in right before closing and they still accepted me with a friendly smile which goes to show you that you can’t base your experience simply off reviews. Thank you to the kind staff at the duncanville location. They thoroughly explained the entire process on mailing a letter as it has been years since I’ve mailed anything off. Thank you!”
1 - 5PM 8:30AM - 12PM
720 Lancaster Hutchins Rd, Hutchins
Post Offices
“Excellent service, if you need to your passport application done, just come to this location. Am impressed, thank you usps employees at this location for being professional and upto task ?.”
“I can't speak on other times of the day, but you'll have a pleasant experience if you arrive right when it opens! You won't have to wait in a long line, and the clerk that serviced me was SUPER nice! Go early, that's my advice. ???”
8:30AM - 5PM
3655 Simpson Stuart Rd, Dallas
Post Offices
“I've been going to this post office since 2005 they are almost like my family . They have everything I need they go above and beyond the Call of Duty helping people who may be confused or in a hurry or even downright rude.. everyone is treated with respect no matter how badly they behave now that is nerves of Steel.. we must protect the post office we must protect our freedom of mail delivery if you think it's bad now wait till we don't have people that care about us and all these private companies go stashing our personal boxes to come back and pick up later + sell online!..We need Federal Regulation and we need federal employees to be paid a good wage because they endure much hardship so that we can be kept informed. We must support them in every way... Everybody has a bad day ...you don't know if they've just lost a dear loved one I still had to come in to work and smile at us..We don't know their stories so let's be patient because our post office could be taken from us in next few years if we are not ever watchful... This is a freedom we enjoy”
8:30AM - 5PM
2202 S Cockrell Hill Rd, Dallas
Post Offices
“This place is one of the two post offices near my home. I have zero conplaints. The staff is friendly, welcoming and efficient. I definitely recommend this office.”
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“I have used this post office for years, and I have no complaints. The employees deal with a lot of people, and I admire them for their level of professionalism. They did an outstanding job in assisting me in getting my passport. They mean business and know their jobs. It appears that they are short staffed but considering the volume of customers, I think they do a great job. No complaints.”