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“I like this post office customer service is good. Even though the lines are long, they continue to provide excellent service with a smile and without hesitation.”
“Thelma is the best, I always come to the mail express right before closing. Thelma is always nice, and patient with me. Also Thelma always go over and Beyond with herCustomer service skills, by make sure I’m a happy customer before leaving the mail room even if it’s after 5pm.Thank you Thelma!!!!”
“This was the second time I drove passed several nearby USPO for service here. Both times the service was excellent. Today I needed to mail an important letter and most other offices were already closed. This office was opened and I completed my needed business. Great service”
“I've been living in Lancaster, Texas for 19 years. The ladies at the front counter has been awesome! So professional and polite! Even love how I get my mail delivered on time and early! Keep up the amazing work Lancaster USPS!!”
“I've had a couple of instances where my packages went missing, and I reported them through the USPS website. Both times, Patricia and her team responded promptly, tracked down the packages, and made sure they were re-delivered to me. I'm very appreciative of the effort and dedication this Post Office puts into resolving issues and providing reliable service. Thank you!!”
“The customer service at this location is top-tier. I made it in right before closing and they still accepted me with a friendly smile which goes to show you that you can’t base your experience simply off reviews. Thank you to the kind staff at the duncanville location. They thoroughly explained the entire process on mailing a letter as it has been years since I’ve mailed anything off. Thank you!”
“The Red Oak USPS is phenomenal! I recently moved here from New Mexico and this office made moving a breeze! They quickly help customers, were kind professional and excellent in their customer care!
From helping me request a mailbox key, holding my mail, forwarding my mail, to delivering my mail once my new key was ready! Easily explained the location of my mailbox and I have received every piece of mail, and packages on time! Thank you to the Entire staff at Red Oak TX location!!”
8:30AM - 12PM 1 - 5PM
720 Lancaster Hutchins Rd, Hutchins
Post Offices
“The staff was really nice! Jacoby helped my brother in law with his passport. The other lady was really friendly too. It was clean in there and the process was really fast.”
“Came to this PO after receiving terrible service/wasted trip to get photos for a passport at the PO in DeSoto. We received excellent service from Wenda to package/send our passport items. We won’t go back to DeSoto!”
“Customer service here is phenomenal. Sometimes we hurt ourselves by not being understanding of current events. There's one worker up front. Use common sense. Take your complaints up with those that operate and own these places. Thank you to all usps workers that keep things flowing in this time of need.”
“They were busy but they had the service I needed and provided me with swift service that was very helpful and informative. They have next day options that are not as pricey as you would think. Good delivery option!”
8:30AM - 5PM
3655 Simpson Stuart Rd, Dallas
Post Offices
“Not sure why this place has such bad reviews. I went in the morning around 9am. 2 workers, no line, maybe one or two other customers came in while I was there. The older lady seemed a little frustrated but it was understandable because her system was acting up, she passed me along to the other employee to be serviced while she restarted her system. The younger lady who helped me was very nice. She got my packages shipped with out any problems. I would go back and I'd recommend this location to others.”
8:30AM - 5PM
2202 S Cockrell Hill Rd, Dallas
Post Offices
“Thank you, Reggie for helping me get my packages. Much appreciated and he handled it with such grace and patience - it was a busy morning and the post office was incredibly helpful. Thank you!”
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“I have used this post office for years, and I have no complaints. The employees deal with a lot of people, and I admire them for their level of professionalism. They did an outstanding job in assisting me in getting my passport. They mean business and know their jobs. It appears that they are short staffed but considering the volume of customers, I think they do a great job. No complaints.”