U-Haul Moving & Storage of De Soto offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage. The facility is well-stocked, and the staff is praised for their professionalism and efficiency. The agent went above and beyond to ensure the rental was ready and clean for the customer, even providing a discount due to the prior renter's negligence. Customers appreciate the personable, professional, and courteous service, making this the preferred location for many. The pre-registration process and convenient return options, including the ability to make final payments online, further contribute to the positive customer experience. While some customers wish they could drop off the auto transport directly, the overall feedback highlights the excellent customer service and efficient operations at this U-Haul facility.
Mark is the best customer service representative I have experienced in a long time. Thank you for making my UHaul rental experience a pleasant one. Mark is professional, knowledgeable and kind. In times like these that goes a long way. Thank you and God Bless
December 2025
The manager was amazing really good guy would go back to him if I ever need again 10/10 customer service !!!
December 2025
Everyone was extremely friendly! Dawn in particular was patient in helping me get all the info that I needed for my reservation and find the right adapter for the trailer. I'd highly recommend the DeSoto U-Haul!
