“I completed a passport for my niece there a couple weeks ago. The service was topnotch as I did not know how busy this place could get. Everyone there was efficient at their job duties and worked as a team to keep the line moving quickly. Mike, Shelia, and Jolene I must say the postal service is a lifeline to many of us who write letters instead of emails, pay bills, and receive essential deliveries. I appreciate all of your hard work that goes unnoticed daily in such a stressful environment......KUDOS to you and all the staff that work in front and behind the scene.”
“I'm a merchant shipping to a customer in Nacogdoches. The parcel I sent was tracked to the Shreveport center and hung up for nearly a week. I called the main USPS number a submitted a request for service. In less than an hour I got a call from this branch, amazing service! The box was shaken loose and delivered to my customer two days later. Then a few days later (yesterday), I got a follow up call from another staff member following up to make sure I knew it had been delivered and if I had any other questions. I appreciate the fact that these folks are taking pride in their work and trying to provide top customer service. The whole COVID situation has things delayed and backed up, so be patient with these hard working folks. An honest "Thank You" to them will go a long way! Keep up the good work!”