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“Justin the shoe department manager was very helpful in getting me the right shoes. I also really like the store’s return policy. If I try a shoe and it doesn’t work out just bring it back and they will help you find the right one”
“Awesome Store!! Heather is amazing! I was looking for a pair of boots that I could not find locally. Heather was more than happy to ship the boots to me. Highly recommend this location and I will purchase from them again in the future.”
“10/10 amazing service. Bri was very helpful the entire time. wasn’t sure what to look for, but Bri helped me pick out clothes and knew exactly what to get based on the clothes i was wearing already. definitely coming back soon”
“Michael was very helpful and straight to the point. He gone some skate shoes for $21, in and out the store in 5 minutes. Thank y'all. Peace and love and blessings!”
“Came with my dad to find some pants. The store was so clean and organized. The workers were helpful and patient. My dad found exactly what he wanted and more. Definitely recommend.
Shortest length I came across was 28. So even if your not too tall you will still find items.”
“A very clean and good place only that for kids is doesn’t a very good place. They only have t-shirts for adults not for kids and por soccer teams they doesn’t have a lot but is a good place.”
“About to take an Alaskan cruise, in a week and stopped by the Columbia Factory Store in Texas City to check on a raincoat. I found the Nordic Point FS Interchange Rain Jacket that I really liked. It has layers you can take out or put in the jacket, depending on the weather. They didn't have my size, but they did have the right size for my girl, so we bought her one. Found her's on the Clearance rack and got a $230.00 jacket for under $60.00. Perfect fit and her favorite color.
Talia (the Store Manager) was helping us, and she volunteered to call another location in Cypress, TX to see if they had my size. She called, they had it in stock, so she had them set it aside for me to pick up the next day.
I can't brag enough on Talia @ the Texas City location; she went above and beyond to help us find a rain jacket for me. We looked at many options. She went into the back and located a few possible options for me, in case we couldn't find exactly what we were looking for. Way to go Talia!! Very professional, and great listener and very, very helpful in trying to solve my needs. Hats off to you!!
I went to the Cypress store the following day, and told them there was a raincoat that was being held for me, and I was ready to pick it up and buy it. They gave me the coat, and it was a Women's XL (wrong coat), whap whap whaa.
Natalee heard of my situation, and she took it upon herself to go look around to see if she could find my raincoat. She did. They had put my raincoat, in the back, with my name on it, and she found it for me and needless to say, I was ecstatic when she came out with the right, XL Men's raincoat. I thanked her profusely and paid for it, immediately.
I want to brag on Columbia Factory Stores, on Talia and Natalee. Never have I been more impressed with the customer care these two have shown over the last 2 days. The prices were beyond fair, and with other discounts in place, just great deals.
Thank you, Talia and Natalee, for a job well done!! You BOTH deserve some kind of recognition for going above and beyond to make this customer a happy one!! Thank you. Thank you!!”
“Good stuff at reasonable prices. The staff are very attentive. Nice to buy it retail with the help and the real view of the product that you are buying. I think I almost forgot about what shopping in person is like.”
10AM - 6:30PM
2427 Bay Area Blvd, Houston
Shoe Stores
“What a great place that I found customer service top notch. I used to go to Fleet feet in Houston but now I found my new favorite shoe store. You don’t need a fancy System to tell you, what shoe works for you they know everything.”
10AM - 9PM
5885 Gulf Fwy Ste 115, Texas City
Shoe Stores
“I found a lot of great deals on my Tanger Outlet run, at the Nike store. I purchased pants, shoesx2, and bras. Niko was especially helpful and kind. He held my things so I didn’t have to carry it all over the store while I shopped. He also went ABOVE and BEYOND by helping me carry my bags out to my car because I am pregnant and in my 3rd trimester. This Texas heat just hits different when you’re pregnant. I really appreciated him being a gentleman and offering to carry my bags and didn’t hesitate when I said yes!”
“Went to pick up an online order and was immediately greeted and asked if there was anything I needed. All associates were very helpful and Eric was able to help with my order in a quick and efficient manner. As I was waiting another associate walked up and asked if I had been helped. Everyone was so kind and helpful I’ll continue shopping here because of them.🫡”
“They have a AMAZING Boutique ➖ They GO over and beyond making your shopping experience a one you want to repeat again and again ~ their STAFF is FANTASTIC ~ GO SEE and ENJOY ❗️❗️❗️”
“I love this place! Especially because of the staff! The ladies are super friendly and professional. They never pressure you when you are there shopping, and if I need suggestions, they very helpful!”
“This boutique is lovely! I stopped in today to check it out and I wish I had done so sooner. I have been missing out all this time just driving by. Everything was beautiful. So many options and different styles. Very high quality products for a very reasonable price. Customer service was incredible. Any question I had, the lady was there to answer. I love to support local businesses and also be able to see the quality of things I am purchasing versus online. Highly recommend stopping by to check it out. The place will not disappoint! Thank you so much!”
“Ladies working here are really smiley and helpful. Neshia and Dominic will make sure you get the best service not only in store but everything you need. They keep a good variety of shoes in their store always. Good spot to find good variety of foot locker products.”
“This lady named Nacy helped me today... Let me just tell you she was the BEST person I have ever delt with about shoes and my feet! She was compassionate and she knew exactly what she was taking about and directed me to exactly what I needed for my poor feet. Plz give this sweet lady a pay raise she deserves it!!! I will be back for another pair soon!!”
“I am giving a 5 star review only for Richelle. She was the most pleasant and least pressure sales person I’ve ever experienced at evereve. I dread going inside that store bc the sales people do not let you breathe for a second. Richelle was delightful and respectful and overall wonderful. I hope this gets to her management and that they hire more people like her. Thank you Richelle!”
“Debbie was wonderful! Great customer service and readily available to help find different sizes or offer recommendations. I appreciate that the ladies are honest in what looks nice and flattering vs just making a sale! Wonderful ladies!”
“I was helped by Corda (may have spelt her name wrong)at Baybrook Mall and she had amazing costumer service!! She helped me from the moment I walked in the store to the moment I left !!! She even helped me with feeding my baby !! Great clean store with great service !!”
“Called to get some info on some Jellycats and the employee Elaina that answered was just so sweet and just made me want to write a review of the best costumer service I have had over the phone.”
“(Translated by Google) Recommended I always look for my dresses there ? but right now I found it closed and unsealed I don't know where to find it(Original)Recomendado Sienpre busco mis vestidos ahi ?pero ahorita encontre serrado y desavlitado no se done encontrarla”
10AM - 9PM
5885 Gulf Fwy Suite 403, Texas City
Shoe Stores
“The store is nice, clean, and they have a good variety of shoes for men, women and children. The review below is based on the service I've received from one standout employee.
I've been having some issues with an online order for the past 2 weeks and because the online agents weren't very helpful, I wasn't expecting much more from the store. I called anyway and got ahold of Kayla G (at the Tanger Outlet in TX City) and she went to work for me. What I needed took some time because of recent changes in Crocs' system, but she really impressed me with her patience, tenacity, and problem-solving skills. It took multiple searches and back-and-forth on the phone, but she got me the answer! She is a detective. Thank you, thank you, thank you Kayla G for going above and beyond to satisfy this customer. You are an exemplary employee and I wish you nothing but the best moving forward!”
“I called with a problem and Cam went out of his way to call a different store to take care of the problem. He was very nice and I greatly appreciate him for helping me?”
“I had a great day yesterday at Victory lakes Shoe Carnival😃 They had a really good sale on mark down items I. Was able to purchase a lot of name brand shoes for my great nieces, and nephew🙌🏿❤.”
“The customer service at this store is excellent. I came in today to look at some pairs of shoes and I ended up walking away with some great shoes. The staff were very friendly and helpful. I was approached by the friendly staff a few times and they asked if I needed anything. The manager is doing a great job making sure that the staff are providing good customer service. I will definitely be back soon for more shoes and I definitely recommend this store as they have a good selection of shoes and they have really good deals.”
“Lots of stock! I don’t know if they scanned our biometrics when we went in but the music was fantastic. Rod Stewart Every Picture Tells A Story, ELO Mr. Blue Sky, and so many more. We thoroughly enjoyed ourselves and tried on lots of shoes, replacing them in their boxes on the shelves. Suggest others do so! I like that they have wide sizes too. Dressy, running,,walking,pickleball, you name a sport, they’ve got the shoe for it. Check them out!”
“Ms. Nicky G deserves a raise. I rolled in late tonight to pick up some tees and although it was closing time her customer service was amazing. Even though I spaced out while checking out she handled it very well and I’m pretty sure we shared a moment. A+ service.”
“If you’re looking for amazing customer service and effort come and ask for Chloe . They didn’t have my size but because she came back with so many options I’m going to make sure and order from her. I mean when was the last time you’ve seen effort like this! Can’t thank her enough. She will make sure you’re taken care of one way or another! Bravo to this journeys for hiring this gem!”
“Famous Footwear is, without a doubt, the best shoe store I have ever shopped at! Sheri, Derek, and the entire staff are absolutely amazing. They are always friendly, welcoming, and willing to go the extra mile to make sure every customer is completely satisfied and happy before leaving the store.
The level of customer service here is truly exceptional. Every visit is a great experience because the team is kind, knowledgeable, patient, and genuinely cares about helping you find exactly what you need. I always leave feeling valued as a customer.
This is the only Famous Footwear location I choose to shop at because of the outstanding service and exceptional staff. I can always count on finding what I need, and the incredible customer service keeps me coming back. If you're looking for a store that truly puts its customers first, this is the place to go. Highly recommended!”
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“Highly Satisfied with this Boot Barn!! Dyna is an amazing employee that went above and beyond helping me out. I had recently went to the Alvin location and they were rude and not helpful at all. She definitely made up for it!!!”