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“I tried to resolve an issue with my account over the phone but I had no luck, so I came to this location. Tylar was able to help me fix the problem and was very professional. I also didn’t have to wait long to be helped which I appreciated. Overall, I recommend this place. ??”
“Chris the representative was amazing. He upgraded my phone and explained in great detail about our new charges. He was kind and answered all our questions. Thank you Chris!”
“I am simply blown away by SpeedNet!
•1. Top-notch customer support (Alice was so thorough and sooo patient)
•2. Ease and convenience of self-installation (seriously - even the MOST tech-challenged peeps can do this)
•3. Responsive tech-support (shout out to Mark’s step-by-step talk-through over the phone) to make sure activation and setup are seamless with no issues for multiple device connectivity.
Honestly, I was a bit skeptical coming from 20+ years of AT&T’s more widely available metro coverage to a rural area where their coverage is so minimal it was staggering. Add to that a town with limited providers and I wasn’t too confident trying to choose what I prayed would be a reliable internet source.
But so far all is quite stable and running extraordinarily smoothly with no signal bounces or lags whatsoever yet! Well done SpeedNet!!
BarbiF”
“Excellent place to buy and ask questions, they know all the promotions and always have a solution for the customer MARIA OCHOA and Ms. SELENA are EXCELLENT, GO WITH THEM”
“Overall, great service and friendly staff. Tim, who manages support and trouble shooting helped take time out of his Saturday to fix my modem so I had connection on the weekend.
From my experience, the service is quite great! I have had a few moments though where my internet speed and packet loss weren't running they way they were supposed to be during important work hours.
I do recommend for anyone who lives in the Deep Ellum area though! My 4 stars is simply my experience alone. And there are plentiful happy customers. And they have very reasonable prices for internet.”
“Obinna was so patient activating my 2 phones. Very friendly fast and efficient. He knew exactly how make my .old phones work .
Thank you very much ?”
“They helped me with a new phone and with switching over to Boost, which by no fault of theirs turned out to be quite a challenge. Nonetheless, the two ladies who were working that day stayed with it - made several calls to customer service on my behalf - until they got it done. I'm really happy that I went to this store specifically because I don't think I would have gotten that level of customer service at just any location that sells Boost service.”
“I have to take the time to let everyone knows about the great service I have at this location. Nick was able to order a new phone for me and after phone has arrived he reach me and connect me with Maria that was able to make all this process easier for me. She was very professionalhelpful and was sure that I do know how use my new advice. I do recommend any person needing a new device. Friendly team and clean store. I will give them a 10☆ Definitely be back for upgrade my kids devices soon. Keep providing that great service guys.”
“ZOIE is the best manager ever...She is always doing what's best for the customer this makes you feel special and appreciated as a customer??? She saved me soon much money on my account recently and that was just awesome...Thank You Zoie of TMobile in Red Oak...Go see her”
“Ijust wanted to let u know that Javi is the most wonderful young man.I'man old lady with a new phone that I needed help with and he was a wonderful help,even tho I wasn't buying anything.”
“I must lead with this….Ann is AMAZING! I placed an order online for in store pickup for an iPad for one of my kids and I tried to do the same for my second kid but the T-Mobile app told I needed to call the customer service number to place another order. After calling customer service, they advised that placing order with them would only result in it being shipped, however I needed same day pickup. They recommended calling the store directly and I’d be able to place the order directly at the store. I called and Ann answered and that’s when the exceptional customer service began. She answered my question about being able to place an order over the phone and she said she’d have my iPad that I ordered online ready as well. I arrived with both my kiddos and she was super kind to them and had everything ready just like she said she would. Myself and my kids included truly appreciated her for going above and beyond to get us taken care of! Thank you again Ann! You’re the best!!”
“Mike the manager provided excellent customer service experience. Although there may be a brief delay when it comes to customer experience. Your wait time will be well worth it. The employees are friendly and extremely helpful. Overall you will be one satisfied customer!!
Please remember having patience goes a long way!!”
“I found myself in a predicament but MsCynthia at the Illinois location went above and far beyond to assist me. With her help I was able to do what I needed the next day with no issues, so Ms. Cynthia my grandmother andnI truly thank you! #1 Boost Mobile!!!”
“I want to give a huge shoutout to Neri! She was my sales associate at Verizon and made my whole experience smooth and stress-free. She helped me switch my lines over and made sure every single detail was done correctly. She was very helpful, patient, and made sure I understood everything. Her customer service is truly unmatched! I would definitely recommend everyone to come see her. Best customer service ever!”
“Have been with Legacy for years at 2 locations. Great service. Friendly, helpful customer service when I have questions. Quick reply to any problems. Highly recommend. Very affordable”
“The guy that helped us was so cool! It was almost closing time and he never rushed us he took his time to assist us. He helped my daughter pick out a great phone. He was very patient. We will definitely come back to do business there!”
Open 24 hours
400 S Akard St Suite 230, Dallas
Internet Service Providers
“We needed something more reliable than our cable service, the installation was clearly defined, clearly priced and completed ahead of schedule. Two months in and we haven't been down for a second, with faster speeds. Could not have been easier.”
“The team goes above and beyond. Excellent service, product, and techs. I got to deal with people directly. People who care about, and take great pride in their job. I’d give them a 100 out of a 100.”
“You can get an iphone 6 for $50 plus first month$50 plus $15 activation when you switch from another provider. Total is $130 with tax. I got 2 lg stylus 4 for $120 including 2 lines on unlimited data not bad at all. The screen protector they gave me was paper thin and had a tab at the top which peeled off within an hour. The cases are $13 a bit overpriced i got a tempered glass screen protector and case on amazon Prime for $8 with free next day shipping. Great customer service. Overpriced cases and limited selection as well. But if your looking for a good deal on 2 phones this is the place to go”
“Metro Was Charging Me A Arm & Leg For A Phone Went Next Door To This Boostmobile And Got A Deal
Johnny Helped Me Transfer Everything Over To My New iPhone
Highly Recommend”
“Jazmin was awesome! She took really good care of us when we came in to switch from Sprint. Answered all of my questions, very helpful and went above and beyond to make sure everything was in order.”
“Raven and Payton were great. Raven went above and beyond helping me today. I ended up not going with T-Mobile due to some other things with my current provider, but if she was willing to help out someone who she knew wasn’t going to be a customer, just imagine how much help she would provide a customer. Thanks again Raven!!!”
“Can't say enough good things for Brian's customer service. I went in to transfer my 95 year old dad's phone to my account. He helped me to navigate the entire process and stayed with us through the end. And we closed the store. That's how long it took and that's how patient he was. I liked that there was a que at this location that indicated how many people were in front of you. I ended up taking a couple of calls as we waited which was very helpful and efficient.”
“Maria was very kind and helpful. She knows a lot about these phones and was able to help me with everything and got my new phone working with my old contacts and photos. Very pleased with Maria's help.”
“Hey TAZ, keep up the good work, I was about to port my phone to another company, and you retained me as a customer, with your attention to detail and your willingness to help me get my phone line straight, today! I'm thankful for your help today!”
Open 24 hours
400 South Akard Street, Dallas
Internet Service Providers
“We've used Limestone for multiple servers for years. Fast servers, best prices I've found anywhere, almost 100% uptime, and prompt, competent support. I wouldn't use any other data center ...”
“I had messed up my phone. David was able to understand my dilemma. He quickly diagnosed the problem and coached me to correct the problem. Very professional and knowledgeable. Definite asset to T-Mobile.”
“I had issues with a new router I purchased. Customer service let me know that I needed a new modem. After almost 3 hours on the Spectrum store, I went home to connect it all. The new modem required activation, so another call to CS. The tech I spoke with was excellent! Took me through the set up and stayed on the line until it was working perfectly. 650+ Mbps download speed, rock solid connection and I couldn't be happier. Great job on the part of this guy. I am very pleased, thanks!!!”
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“I needed a new phone and am not great w technology. Nick at Boost Mobil in Duncanville helped me. He went above and beyond to help me understand at least the basics. He was so kind and so patient. I really appreciate the time he spent with me. He needs a raise!!! Thank you Nick. God bless you.”