Cash America Pawn is a pawn shop where experiences vary. The staff receives consistent praise, described as excellent, friendly, efficient, helpful, and great. Specific employees are noted for being nice and providing wonderful customer service that can put a smile on your face. The store has a huge selection of stuff, including items like a robot vacuum, and offers services like inexpensive 30-day warranties on some appliances. For pawn loans, one customer reported receiving much more money here compared to other shops, which was crucial for their needs. However, experiences with purchased electronics can be poor, with reports of broken items that are not repairable and fall outside the return policy, making some feel it isn't worth buying electronics there. The environment is understood to be that of a typical pawn store, with some crew members occasionally seeming a little grumpy, which a reviewer attributes to the challenging nature of the job. Prices are noted as being what one might expect at a pawn shop. Overall, while product reliability can be an issue, the staff's service keeps many customers returning.
There were some awesome people who helped us and had positive energy! Joseph, Ashley, Martin, Cody, Peter and Jonathon! Were awesome and super duper nice! They were awesome to talk to and they had a lot of good positive energy ! Thank you so much for dealing with my mom and I 😂😂 we’re super goofy when we’re together!
December 2023
Best Pawn Shop in El Paso! Felipe & Johnathan are the best! Always get great deals!
October 2023
This place is great! The cashiers are friendly and efficient and helpful. You can even get 30 day warranty on some appliances. And the warranty is very inexpensive. I like the fact that, even though it gets busy, there is always someone there who will help you. And they also have a huge selection of stuff! I got a robot... read full comment
