DICK'S Sporting Goods in EL PASO is a go-to destination for sports, exercise, officially licensed, and outdoor equipment needs. The knowledgeable staff and service teams help customers find the perfect gear, from baseball gloves to fishing equipment. The store carries a wide assortment of footwear, workout clothes, sports equipment, camping gear, bikes, kayaks, and exercise equipment from top brands. Customers can find the lowest prices online and pick up in-store. While the store is clean and organized, the customer service experience can be mixed. Some customers have reported excellent service, with helpful associates assisting with finding the right products. However, others have found the service to be lacking, with long wait times and difficulty getting assistance. Overall, DICK'S Sporting Goods in EL PASO offers a wide selection of quality products, but the customer service experience can be inconsistent.
I purchased an under armour cap earlier in the day , then when I was about to try it on they forgot to remove the anti theft tag . Im not mentioning the cashiers name .
January 2026
The customer service has decreased poorly. It was so much better with the kiosk. Now if they see you they walk away. There were a few who were helping so many while the rest just watched. Please stock your inventory. Every single time I go they do not have my size. Buying online is helpful however I would like to try on... read full comment
November 2025
Joseph M. THANK YOU SO MUCH, Is great to stop by and receive the wonderful service you provided to me, so nice, so kind and very professional DICKS S G this employee is one of a kind, knows what is doing and does it with great attitude and professionalism
