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“Had a issue with paint, the lid wasn't sealed tight and spilt on my driveway. Spoke with Paola the manager and was able to replace the paint and provide paint thinner to resolve my issue. Very friendly and actually care about their customers.”
“I came to Home Depot after not finding what I needed at Lowe’s after getting multiple assistance from multiple employees.
And yesterday…
I was stunned that the first employee (female) I had an encounter with was able to direct me and help me right away! Very knowledgeable!!
She was stocking but also walking the floor looking to help. It was a better experience than Lowe’s!
Thank you”
“Lowe’s really has a great opportunity to sponsor a kitty, make her a Lowe’s vest. I heard there is a Home Depot that did this. Gave the kitty a vest, a place to lay! Talk about a great brand opportunity!!”
“The cashier explained how to use the online app coupons. They are used after everything is scanned. It was easy. You have to open the app, go to to coupons then they scan your barcode and ty he it drops the coupon amount and then you pay.”
“DELIVERY DRIVERS!! DO NOT ARRIVE BEFORE 5:00(AM) THE SECURITY GATE IS LOCKED. DON'T PARK BY THE CANAL IT LOOKS FLAT AT NIGHT, BUT YOU WILL BOTTOM OUT OR ROLL OVER IF YOU ARE FACING SOUTH.”
“Ran into the most polite and helpful young man today who said his name was Diego. I have had not so great experiences before so I’m glad they are finally putting more thought into who they hire.”
“Every time I visit the garden section at home depot Carlos makes the experience so much better. He’s always smiling and genuinely seems happy to help, which makes him really approachable., he takes the time to listen and offer thoughtful suggestions. You can tell he really knows his stuff and enjoys what he does. It’s rare to come across someone who makes a shopping trip feel like a friendly conversation, but that’s exactly what he does. Home Depot is lucky to have him!”
“Had a great experience today with Joe on the flooring section. He was super helpful and noticed I liked a specific vinyl floor for my bathroom and did not have them in the store but after going through his phone he stated that they had actually received a load but they were pending to bring them down tonight. He asked if I wanted to wait till tomorrow but unfortunately I couldn’t make the trip again. We went with another choice but thankful that he even mentioned it. Great customer service!”
“This Lowe's store should be the model store for Lowe's. We had help in finding everything we needed and help getting the truck loaded. The people did not run and hide like in other stores, the manger needs to be promoted and train other mangers what they need to do to have a wining store. Fred Barnes”
“I recently visited Home Depot to purchase a door and had the pleasure of being assisted by an extremely helpful employee named Levy Schrock. I was accompanied by my elderly father, turned out that both he and Levy are veterans and exchanged stories. Levy's respectful and courteous demeanor towards my father and me truly stood out. His professionalism and dedication make him a valuable asset to your company. Our experience was significantly enhanced thanks to Levy's assistance. Thank you, Home Depot, for having such outstanding staff.”
“I shop at this Lowe’s a lot, and my overall impression is that the staff is great but the administration is not. My most recent experience was the worst, a flooring project to replace the flooring in my bedrooms. Unless you have a lot of time I don’t recommend buying flooring from Lowe’s. I ordered my product on November 15 and got an email saying everything would be delivered November 29, but after that the service went downhill. The Lowe’s installation line people said my product was at the store and the store couldn’t seem to find it. If it weren’t for Manager Rick Melia and Customer Service staffer Amber, I still don’t think I would have my product - thank you for tracking it down for me (twice!!) And thank you to Austin who brought the last item to my house that we were missing for installation tomorrow. I’ve purchased flooring from Lowe’s before and it went much better- and I was living in another state at the time! I hope they can get it together, the products are good quality. Also I appreciate the service from Appliances- I’ve purchased three in the last year and all went smoothly. Talk to Crystal if you can, she’s the best!”
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“I have used solo Hardware for years, Chris always goes above and beyond to make me feel like a valued customer and Gary continues to help with my cabinets, doors and hardware or both. I have gotten custom interior doors in as fast as a day turn around. keep up the great work team!”