JacobsGotHondas, an El Paso-based Honda dealership, has consistently provided exceptional customer service, according to the reviews. Customers have praised the knowledgeable and friendly staff, particularly Danny Martinez, Alonso Santos, and Jacob, who have gone above and beyond to ensure a smooth and satisfactory purchasing experience. The dealership has also demonstrated its commitment to serving the active-duty military community, working with customers to secure the best deals on vehicles like the 2023 CR-V EX-L. Additionally, the service department has earned high marks, with customers highlighting the prompt and efficient care they received, even during unexpected situations like brake-related issues. Customers have also commended the dealership's attention to detail, with staff members proactively addressing recalls and providing recommendations to keep vehicles in top condition. The overall sentiment is that JacobsGotHondas has earned the trust and loyalty of its customers, who consistently return for their automotive needs.
Excellent service, repaired hood, staff is friendly and professional, job well done, completely satisfied
April 2023
We had just PCS to El Paso and needed a car asap. Alonso Santos was such a great help and was willing to work with us to get the best deal on the the 2023 CRV EX-L that we wanted. Highly recommend talking to him if you want a good deal! Couldn't be happier. Huge thanks to El Paso Honda for looking out for active duty people.
February 2023
JACOB is a very knowledgeable young man. He is very easy going and doesn't stop till the client is satisfied with the purchasing process. Definitely recommend him!!
