Jaguar El Paso is a luxury dealership known for its exceptional customer service and helpful staff. Customers frequently praise the friendly and courteous team, including the general manager, service advisors, and finance managers, who go above and beyond to make the car buying and servicing experience smooth and enjoyable. Many appreciate the personalized attention, with staff making efforts to accommodate their needs and dreams of owning a beautiful, high-end vehicle. The dealership offers a welcoming environment, with some customers noting the extra touches like offering snacks, water, and even pizza for families during visits, which sets it apart from other dealerships. The sales team, while praised for their kindness and dedication, is sometimes noted to need more training to meet the professional standards expected from a luxury brand. The service department is highly regarded for diagnosing and fixing issues promptly, keeping clients informed throughout the process, and providing affordable, high-quality work. Customers have trusted the dealership for regular maintenance and repairs, citing their satisfaction with the work done and the affordability considering the luxury nature of the vehicles. The dealership has also assisted customers with vehicle registration and documentation, ensuring they meet all requirements before leaving. Overall, Jaguar El Paso is appreciated for its attentive staff, quality service, and a positive buying experience, making it a top choice for those seeking a luxury vehicle and personalized customer care.
Dwayne Woodrich was very pleasant, professional, and helpful during our vehicle purchase/process.
July 2025
I've been talking my vehicles to Land Rover for several years. The service department is quick, friendly and they keep you updated on the service progress. Had my wife's F pace serviced took around a hour. I highly recommend the service department regardless of the make of your vehicle.
June 2025
The team did excellent work on my F-Type. The work estimates provided labor and parts details transparently. They set me in an awesome loaner while the work was being done. They are very friendly and knowledgeable.
