Metro by T-Mobile at 5985 N Mesa St Ste A offers affordable prepaid plans and 5G phones from Apple, Samsung, and OnePlus. Customers appreciate the friendly and professional staff, including Justin, Norma, Jose, and Paulina, who are known for their patience, kindness, and helpfulness. Many reviews highlight how staff members go above and beyond to assist with account issues, phone usage questions, and providing attentive service. Norma is especially praised for making up for past negative experiences, while Paulina is recognized for her care and patience with elderly customers. Overall, the store is valued for its excellent customer service and a wide selection of plans and devices.
Came here to buy a new phone and the person who assisted me, Muhammad, was a real big help and nice person. He even helped fixed my phone issues to make my phone faster. Real professional.
January 2026
Mohammed gave us an excellent service, he went above and beyond. He’s very respectful and does his job exceptionally well. I’ll definitely recommend this store to everyone who cares to know.
December 2025
They were extremely helpful with my purchase. Knowledgeable as well as respectful. Definitely recommended! 10/10
