10AM - 8PM
4048 Loma Dante, El Paso“The store manager was great he went above and beyond to ensure me and my kids lines got set up as well as coached the techs on the phone through the setup! He was a great part my day and it was a pleasure going to that store!”
10AM - 8PM
9155 Dyer St A, El Paso“Man lots of stuff to choose from, a little expensive as you have even buy a charger for you phone and iPad as they do not come with them.I spent just over 600 for an iPad and cover a Samsung phone and the chargers for them. No cover for the phone so will order from someone else..Up side very fast exchange and was out the door in less then 20 min.”
“Had a concern with my phone and Sal was a great help in helping figure out my issue. Was also able to share about Verizon internet service in my area. Thank you Sal for making me feel important to you and the great customer service. Sal is awesome.”
“This Verizon location was amazing!! Vanessa and Sal were wonderful!! They were able to help me with an ongoing issue. I would not have been able to do this without them.”
11AM - 8PM
BQ1, 750 Sunland Park Dr, El Paso“Amazing service!! The crew here have revived my phone after severely cracked and water damaged. Service workers here, like nowhere else. Writing this review from the same phone. No penny will be waisted here.”
“Celeste Nunez provided excellent customer service, she was very patient and went the extra mile to help me get the plan and phone service features I was needing. I highly recommend to ask for her when you visit the store!!”
“I when in November 3, 2023 The screen protector was cracked and Jay was very nice and helpful and replaced it for me. Blessings and thank you for being so kind to me.”
9AM - 7PM
1831 N Zaragoza Rd Ste 110, El Paso“I had a great experience due to Krystal! She was able to get me in and out in a timely manner and was very friendly and professional!! You guys need to give this woman a raise ! Cause the customer Service was extraordinary!”
10AM - 8PM
5301 Dyer St, El Paso“I appreciated the kindness and dedication to detailed explanation that Ms. Ariadna provided today at the AT and T store. I am a military person who serve for 32 years and the customer service I received today was one of the best ever. Staff like Ms. Ariadna deserve all recognition, she is outstanding?”
9AM - 8PM
9039 Dyer St, El Paso“Had to do an exchange on my phone and the young woman that helped me was amazing. No excuses or side stepping.. Said yes, we can do that. 20min total and I was on my way. Thank you Victoria. You rock.”
“I had problems with my bill where someone had put it into the wrong account and i was so frustrated and upset i was about to cancel and switch providers but valeria was so nice, patient and helpful.. she is the only reason why im staying with AT&T. I really appreciate her kindness and great customer service. Please give her a raise, she deserves one.”
“Paulina is the best !!! I am so grateful for all her help and attention that she provided for me and my elderly mother. I will be forever be grateful for her kindness and patience. You need more employees like her. She deserves a big raise. You don't find employees like her anymore.”
“(Translated by Google) The young Pamela helped me with my device and I changed to a 5g excellent service(Original)La joven Pamela me ayudó con mi dispositivo y hise cambio a un 5g exelente servicio”
“I arrived at the metro bye tmobile from Stanton, the guys were very friendly, Javier and Brianda, they cleared up my doubts and helped me with the problems I had with my phone.”
10:30AM - 6PM
7500 N Mesa St, El Paso“Need a charging port on my LG Stylo 4 as soon as the part arrived they contacted me and the next work day took it in and within an hour and a half the work was complete and the phone works perfect it also needed a battery I asked how much more would that be and he said no cost. I strongly recommend this business to anyone who need there phone repaired. Excellent workmanship and prices. Very knowledgeable and prices were excellent”
10:30AM - 7PM
8899 Alameda Ave #104, El Paso“I just went to this place 15 mins ago and I will leave this review here just in case anybody else reads reviews like me before going to almost any place.The gentleman that was at this store was very helpful I went in at 3:18 P.m. and I asked him how much he would charge me to fix my iPhone 11 and he gave me a good price to fix it and he said I'll have it fixed for you at 4:00P.m.Well I was there waiting and he had my phone ready at 3:58 The customer service I had was Amazing Definitely I super recommend.??✨Now in SpanishI went to this place 15 minutes ago and I will leave this review here in case someone else is also the type of person who reads reviews like me before going almost anywhere. The gentleman at this store helped me a lot to get to this place at 3:18 P.m. and asked him how much he would charge me to repair my iPhone 11 and he gave me a good price to fix it and he told me at 4:00 I will have it ready for you. Well then wait and he had my phone ready for me at 3:58 exactly The customer service they gave me was spectacular, I definitely recommend it ??✨”
10AM - 8PM
1200 McRae Blvd, El Paso“Areli was sure a great help! I got a phone and she helped me with the set up and took her time never rushed me or made me feel like I was waisting her time! MCRAE IS THE PLACE TO GO FOR YOUR TMOBILE NEEDS !!!!”
“I was just at this store and I had the best experience! Been with Cricket for a while and I had an issue with my account. Priscilla was the most helpful, she helped me fix everything, she was so patient and the best costumer service I've had in a long time. The team at this store is great!”
10AM - 8PM
12211 Montwood Dr, El Paso“I walked into this Montwood store and was greeted by Otto upon entering. Otto was friendly, helpful, patient, and soooo understanding. I really appreciated his help, even though my needs took longer than usual. All the staff was friendly but Otto was a ROCKSTAR!”
“The representative who assisted me was so patient and thorough! I am grateful to have had such a positive initial encounter with the company, and happy I made the switch! I wish I could share the young man’s name but, if management could find him and recognize his performance I think it is well deserved.”
“I would like to think all the people at MetroPCS for all the help that were very personal and very courteous and are always there when I need some help!!! Elizabeth & Damian are an amazing team!!!”
“Arturo was beyond helpful and resourceful today! I went in to the store frustrated with my phone, but he was patient and helped me work through the problem I was having. He was so detailed and explained everything I needed to know after deciding to upgrade my phone. He was knowledgeable and very kind! He made this experience so positive and easy! I highly recommend this store! Ask for Arturo! Thank you so much!!!”
“First time here and it was a good experience. Very professional people that attended me explained everything they did to my phone. I had a cracked screen and they left it like new. Thank you for bringing my phone back to live.”
10AM - 8PM
5400 Montana Ave, El Paso“I came into the AT&T store to get a new iPhone and Josh was incredibly knowledgeable and very helpful. I ended up leaving the store very happy with my transaction.Thank you again, Josh. I truly appreciate your help!”
“Good service. Miguel helped us out on upgrades. Store wasn't as busy as others. Clean and organized. If you find out you have to wait a bit, there's a Subway, Whataburger, McDonalds, and a neighborhood Walmart you can literally walk to. Plenty of time to eat or shop for groceries.”
“Sarah was very helpful when serving my wife and I. We came in thinking they were a corporate facility- this store is am authorized dealer of At&T.However. Sara tried very hard to fix a problem we had directly with AT&T.The more and more I see how our corporate structures have changed, the more I realize how much civilians work to keep large companies Name or brand in good standing.Its the direct people who make a difference. Never the Brand.Sarah did more for me today while I was in the store than what AT&T did for me on the telephone. Excellent customer service skills! Thank you for your efforts.”
“Great customer experience. Unfortunately I had to switch to another mobile carrier because of work and needed help to unlock my device to be able to use it on another carrier. Esmeralda went above and beyond to help me, and was courteous and efficient.”
“On 1/30/24 my wife and I changed from AT&T to T-Mobile. We had the pleasure of having Team Member Lizette assist us in getting our new service. Lizette was the most polite, mild mannered and it was a pleasure of working with her getting our service established. She was very knowledgeable and had a lot of patience in getting our service established. Glad we had her. Also I could see that there were other customers who were also helped by Team members and and all treated with great respect. This will definitely be the store of my choice in any future visits.”
“Normally I don’t leave reviews or even give out star. I’m giving this location 5 star simply because of Kal. Very professional, kind and welcoming. Please if management sees this please reward this employee. He not only save me money he made my year. Was about to give up on AT&T. Kal is awesome and I’ll definitely be stopping here more in the future.”
“Fast and friendly service. Very responsive and updated me multiple times to let me know the status. He fixed my daughter’s phone which had a badly cracked screen and also had blackout areas on around it. All completed in a day and a half. Very happy with the results. This is the second time we’ve used his service and both times we received the same quality of service. Highly recommend.”