January 2025
Customer service on phone not the same as it used to be. It's as though, one is not being listened to. 😔
The banks I go to are awesome, friendly, willing to help, though cannot provide answers or assistance with out having to call customer service 🤔.
January 2025
How long does it take to answer a phone call? Honestly navy fed has to get it together :/
August 2024
This place is always packed, long lines and short staffed.
Employee will sit in her glass cubicle without assisting or a care in the world.
1 teller, 9 people in line.
Please don’t respond with ‘I’m sorry we didn’t meet your expectations….’
