O'Reilly Auto Parts is praised for its friendly and knowledgeable staff who provide excellent customer service. Customers appreciate the assistance they receive when they are unsure of what they need. Employees like Liz and Craig are highlighted for their patience and willingness to answer questions, making the shopping experience more comfortable. Liz is noted for her friendly demeanor and for going the extra mile by checking stock and suggesting local solutions. The store's manager, Stephanie Beckles, is commended for her professionalism and exceptional customer service skills, earning the loyalty of many customers. She is recognized for her ability to find answers and ensure customer satisfaction. Overall, O'Reilly Auto Parts stands out for its efficient and attentive service, with staff who genuinely care about helping customers meet their automotive needs.
I was very grateful for Jose's help.. There was another employee who was supposedly helping me but finish he was worthless.. Jose even put my windshield wipers on my car..I was very grateful. That other employee needs customer service classes..
July 2025
Needed windsheild wipers really bad. The young man was super helpful picking out which ones to get and then installed them. Excellent customer service! I have been an O'Reilly's customer since getting my car in 2024 and will continue to do so.
July 2025
Max at the front was very knowledgeable and extremely helpful. Best customer service I’ve ever received
