Quest Diagnostics Osborne offers routine lab tests, drug screens, and pediatric specialty services, including COVID-19 antibody testing by appointment. The location is across the street from the Police Station. Operating hours vary by test type. Reviews note the very appropriate advanced technology for check-in and a super friendly appointment system that sends text confirmations and provides prompt service, resulting in no waiting at all and an in-and-out experience. Some customers report one-minute wait times and are amazed by how fast the service is. However, other feedback mentions a lack of seating, with elderly people standing, and very long wait times without being called. Positive reviews highlight excellent customer service from staff, who make patients feel comfortable and perform blood draws skillfully.
The patient service center at Osborne was very clean and the staff was very friendly and professional.
January 2026
Excellent customer service. I noticed that an elderly lady needed help and one of the lab workers was able to come out and help the lady get signed in. This shows their dedication and they are willing to go out their way to hep someone in need. Their customer services are excellent!
January 2026
I was seen quickly and the staff was very professional. It was essentially painless and the ability to set appointments on the app is a plus. 10/10 would bleed here again!
