The Radisson Hotel El Paso Airport is a convenient hotel located right next to the airport, within walking distance and close to shopping centers, restaurants, and an Applebee's. Many guests find the staff to be friendly, helpful, and good, with service described as great. The hotel features a fantastic bar and restaurant with great food and drinks, and a pool hot tub courtyard that is perfect for relaxing, nice, private, and well landscaped. Events are held smoothly.
Opinions on the rooms vary. They are described as fantastic, spacious, clean, tidy, super nice, and with fresh linens, but also as dated, just OK, and in need of deep cleaning. Some guests reported issues with proper cleaning, noting hairs, dust, and dirt on floors, a disgusting shower head with lime scale, and bathrooms that were not great. The TVs are not smart TVs. A significant point of frustration is a $50 guarantee charge with a slow return process that some find unfair. Occasional operational problems occur, such as water being shut off without guest notification and early morning disturbances from housekeeping or loud maintenance in adjacent rooms. The hotel can also be super loud from hallway noise.
Property Amenities: Multilingual staff, Breakfast available (surcharge), Elevator/lift, Express check-out, Safe-deposit box at front desk, Garden, Barbecue grill(s), Fireplace in lobby, Conference center, Porter/bellhop, Bar/lounge, Laundry facilities, Computer station, 24-hour business center, Pool sun loungers, 24-hour front desk, Restaurant, ATM/banking, Meeting rooms, Wedding services, 24-hour fitness facilities, Conference space, Luggage storage, Dry cleaning/laundry service
