Security Service Federal Credit Union has been serving members since 1956, offering a range of financial solutions to meet today's needs. Members appreciate the friendly and helpful staff, who recognize and remember them during visits. The team is known for taking the time to answer questions, explain services in detail, and provide personalized assistance. Notable staff members are praised for their genuine and attentive service, making members feel comfortable and welcomed. The branch staff often go above and beyond, staying after hours to assist and ensuring quick resolution of issues, such as replacing misplaced cards on the same day. The overall experience is positive, with members highlighting the caring and professional attitude of the employees. The credit union offers various services, including checking accounts with 24/7 ID theft protection, dark web monitoring, mobile phone coverage, mortgage loans with savings, and credit cards that offer cash back or rewards. This commitment to customer service and comprehensive financial solutions makes it a trusted choice for members.
I had a great experience opening my bank account. Lupe provided outstanding customer service from start to finish. She was informative, patient, and took the time to answer all of my questions. Her friendly, charismatic personality made the entire process easy and enjoyable. Thank you, Lupe, for making this such a positive... read full comment
June 2026
Today I went in to see an insurance agent for auto insurance. Jessica was very informative and professional. Thank you!
June 2026
Flex teller the new system is really easy and fast to used with out making a peper and Bonnie is a good person and helpfull
