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“My experience was amazing! I spoke with the owner, Omar, and he was very professional and patient. He thoroughly explained everything and answered all my questions. If you are looking for a reliable, well maintained vehicle with affordable service. Look no further. I definitely will be a returning customer and would recommend this business to everyone. #goodvibes”
“Very friendly staff. Explained the process and made it simple. Busy season for moving, but I got what I needed and when I needed to add an extra day, the process was simple and painless. No issues at all, and the return was even easier. Pulled up and he came outside and met me there, I didn’t have to go find anyone.”
9AM - 5PM
1110 Joe Battle Blvd, El Paso
Truck Rentals
“It was a very efficiently ran Business. Very Fast service. Everybody was respectful and courteous. This was my second time renting here. And I highly recommend this location.”
“Cade was clear in communication for the rental of the U-Haul. He took the time to explain things and was very helpful and patient in answering our questions and concerns no matter how small they were. Excellent location and facilities, would very much recommend Cade and City Storage for any future moving needs!”
“Where to store your lowrider parts I called Albert how another storage company increase my fee $45 more montwood self storage my items will be safe there they have good security also I live in ysleta and that tells you that it's worth it renting from montwood self storage”
“We’ve utilized Penske for out of state moves, so we checked them out on a local move and were not surprised when they had the better deal and customer support. I highly recommend seeing if they’re right for your needs as well.”
“I was expecting good service, but it exceeded my expectations. From the moment we arrived, Brenda took great care of us. The truck was in excellent condition and very easy to drive.”
“They work very well with companies of all sizes. Prices are fair and they have good equipment. Your options are many and that's what makes working with them worth it. Absolutely recommend them for trailer needs.”
“Johnathan and Luis took good care of me, set up the car hauler trailer, Johnathan took care of paperwork while Luis personally washed and hooked up the trailer. They do good work look forward to dealing with them again”
“Arrived to get a 16 foot box truck and a vehicle trailer and found the trailer had been taken to Albuquerque the day before. I had used my card to reserve the truck and trailer so I was very disappointed. The staff did coordinate the return of the trailer for the same day and asked me to return later that day to pick up the trailer. Bit of an inconvenience considering we are trying to move, but at least they are making it right.”
“If you have a business that requires trucks then Idealease is the place to go for rentals, leases, repairs and maintenance. The general manager is probably the coolest guy in El Paso. And he's on top of everything. I love this place.”
“It's actually a hardware store a Mexican hardware store they sell all kinds of trinkets from Mexico quality stuff like harnesses for horses this is where I always go purchase everything for my dogs even though it's horse stuff I just cut the ropes in half and adjust the colours they even sell real life chicks it's really a trip to go there a trip to Mexico without the danger. hehe”
“Recently went to get an oil change and was treated very kindly and was explained things thoroughly. You can tell its a family run business and that they work well together. Joe and Jay were extremely helpful. I will be going again.”
“It took a while to get what I needed because I changed my mind at the last minute (U-Haul rental) but the lady on shift was very patient (+very friendly too) and I appreciated that. ???”
“I love working with Ryder in El Paso. Every time I need a rental, the process is easy and stress-free. Our truck broke down & we needed to rent a truck on short notice. Vanessa was able to help me last minute . She is efficient, and always so kind.”
“Great customer service, friendly. Owners are great people. As far as the U-Haul rental, the cost per mile plus added gas is expensive. Why can't the cost per mile be cut to half of the $1.09 or no charge when it's in town use? I was moving furniture from Central to the storage on Gateway N Blvd, my cost was $75.21 for mileage and $30.00 in gas. Sure, the truck rental was $29.95 but add the mileage and gas...that's a pretty penny and it was my first time renting a U-Haul. Needless to say, if you need to rent a U-Haul, they are convenient and make your move easier, just prepare to pay a good amount for the convenience.”
“Excellent experience overall. The pickup and return process was smooth, the equipment was clean and well maintained, and the staff were professional and efficient. The rental helped me complete a full same-day storage transition across El Paso without issues. Mileage, pricing, and checkout were all straightforward with no surprises. Would definitely recommend this location to others needing a reliable moving rental experience.”
“Joe Falaye has helped me time and time again during one of the most difficult periods of my life. I was overwhelmed and couldn’t get the level of service I needed from PODS or other moving companies. I honestly didn’t expect U-Haul to step up the way they did, but Joe completely changed my experience.
In today’s world, it’s rare to find someone who provides honest, professional, authentic customer service, but Joe does exactly that. He went above and beyond every step of the way, making what could have been an incredibly stressful move so much easier.
I originally thought I’d only need U-Haul’s services once, but because my new place wasn’t ready, I ended up needing them multiple times. I kept coming back because of the outstanding service Joe provided, and I’ve even referred a friend to this location because I know they’ll be taken care of.
Joe is a true asset to U-Haul and absolutely deserves recognition—and in my opinion, a raise. Thank you, Joe, for everything you’ve done. You’re the kind of person who restores faith in great customer service.
If you’re using this U-Haul location, ask for Joe. You won’t be disappointed.”
“Got me in right away fixed the def NOx sensor correctly unlike the Petro shop,
Kind expensive like all places.
The value is in the fast service done correctly.”
“3 years since I last reviewed this business and like always dealing with Lorenzo has been a pleasure he is trustworthy and reliable?Still my go to guys.??3years ago review:(I've rented twice from this place and I have never had any issues what so ever always easy and fast. My go to guys when I need U-haul)”
“nothing, the employees are very nice. They helped me with which U-hual truck to rent. the pickup and drop off of the truck was fast. also it was very affordable.”
9AM - 5PM
8450 Montana Ave, El Paso
Truck Rentals
“No need for improvement, you'll are doing an awesome job, would recommend this location to family and friends and anyone needing service from this U Haul location..”
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“Staff is very polite, professional and helpful. I’ve had a unit with them for about 4 years and I’ve never had an issue. The facilities are clean and accessible.”