“Great customer service, friendly. Owners are great people. As far as the U-Haul rental, the cost per mile plus added gas is expensive. Why can't the cost per mile be cut to half of the $1.09 or no charge when it's in town use? I was moving furniture from Central to the storage on Gateway N Blvd, my cost was $75.21 for mileage and $30.00 in gas. Sure, the truck rental was $29.95 but add the mileage and gas...that's a pretty penny and it was my first time renting a U-Haul. Needless to say, if you need to rent a U-Haul, they are convenient and make your move easier, just prepare to pay a good amount for the convenience.”
“Recently went to get an oil change and was treated very kindly and was explained things thoroughly. You can tell its a family run business and that they work well together. Joe and Jay were extremely helpful. I will be going again.”
“Joe Falaye has helped me time and time again during one of the most difficult periods of my life. I was overwhelmed and couldn’t get the level of service I needed from PODS or other moving companies. I honestly didn’t expect U-Haul to step up the way they did, but Joe completely changed my experience.
In today’s world, it’s rare to find someone who provides honest, professional, authentic customer service, but Joe does exactly that. He went above and beyond every step of the way, making what could have been an incredibly stressful move so much easier.
I originally thought I’d only need U-Haul’s services once, but because my new place wasn’t ready, I ended up needing them multiple times. I kept coming back because of the outstanding service Joe provided, and I’ve even referred a friend to this location because I know they’ll be taken care of.
Joe is a true asset to U-Haul and absolutely deserves recognition—and in my opinion, a raise. Thank you, Joe, for everything you’ve done. You’re the kind of person who restores faith in great customer service.
If you’re using this U-Haul location, ask for Joe. You won’t be disappointed.”
“Excellent experience overall. The pickup and return process was smooth, the equipment was clean and well maintained, and the staff were professional and efficient. The rental helped me complete a full same-day storage transition across El Paso without issues. Mileage, pricing, and checkout were all straightforward with no surprises. Would definitely recommend this location to others needing a reliable moving rental experience.”
7AM - 7PM
8450 Montana Avenue, El Paso
Propane
“Wonderful customer service and very fair pricing. Had to empty a storage unit of a few bulky articles and they helped us figure out which sort of vehicle would be a best fit, pickup and dropoff were pretty painless. Definitely going to return here next time we need a van, would recommend!”
“nothing, the employees are very nice. They helped me with which U-hual truck to rent. the pickup and drop off of the truck was fast. also it was very affordable.”
“Excellent service experience, our cylinders get refilled and serviced as scheduled. Charge disputes are addressed and resolved within a reasonable amount of time.”
“This specific location is now closed to the public. You can no longer drive up and fill your tanks. I work next to this company and just thought I'd should inform people because, almost on a daily, people come asking me what's going on. Tractor Supply will be able to assist with a tank refill and it's in close proximity to this location.”
“Pros: Great place to fill up for propane, the pricing is good and they are open on Saturdays. Cash is the best option and the staff is helpful and friendly. They are open on Saturdays and stay a little late. Great for last minute fill ups.
Cons: People confuse Bob's propane to Bob's small engine repair. They are different places and different h of urs”