Viva Ford Collision has garnered positive reviews for its exceptional service and responsiveness. Customers appreciate the quick appointment scheduling, with one reviewer noting their RV recall was handled swiftly, including a second recall discovered during the visit. The service department is highlighted for its great communication, as staff members keep customers informed about their vehicle's status and go the extra mile, such as providing a Lyft ride home. The sales team also receives praise, particularly for their efficiency in ordering and installing necessary parts for new vehicles, often completing tasks faster than expected. Reviewers have expressed gratitude for the friendly and helpful atmosphere at the dealership, making them more inclined to return for future purchases. The body shop has been noted for its excellent repair work and responsiveness, making even unpleasant experiences like damage repairs more enjoyable. One reviewer specifically highlighted a staff member's outstanding service, which improved their opinion of the dealership after a previous negative experience. Overall, customers recommend Viva Ford Collision for their reliable service and commitment to customer satisfaction, making it a trusted choice for automotive needs.
Wow! Viva Ford Collison got my vehicle in and out. They were a pleasure to work with.
January 2024
My RV had a recall. I called to make an appointment and they got me right in. They actually found a second recall and offered to do that on Cell. They're doing it all for free of course and also sending me home in a Lyft. Great responsiveness from the service department.
August 2023
THANK YOUUUUU TEAM VIVA FORD AND MR Alan Aguilera FOR YOUR GREAT WORK AND SERVICE THIS COMPANY IS REAL AND A BLESSING MAY GOD BLESS YOU ALL !!! ❤️❤️❤️❤️?????????????????
