Viva Kia, located in El Paso, Texas, stands out as a trusted automotive partner for customers seeking to purchase or service their vehicles. With the option to buy online through Viva Auto Direct, customers can conveniently select their dream Kia from home, including eco-friendly models like the Kia Soul EV and Kia Niro EV. The dealership prides itself on exceptional customer service, ensuring that each customer receives expert guidance throughout their car-buying journey. Customers have praised the professionalism and knowledge of the staff, particularly noting the assistance of team members like Gino Espindola and Richie Hernandez. Reviews highlight their dedication to helping customers find the perfect vehicle, with a seamless and enjoyable buying process. The team is described as friendly, attentive, and committed to addressing customer needs. While some reviews mention challenges with service appointments, overall experiences have been positive, with many recommending Viva Kia for its excellent service and support. The service center is also recognized for its commitment to maintenance and repair needs, making it a reliable choice for ongoing automotive care. Viva Kia aims to create a welcoming atmosphere where customers feel valued and supported, making it an ideal destination for all Kia enthusiasts.
Daniela was AWESOME!! She asked what we were looking for, asked what were “deal breakers “ and delivered the EXACT vehicle we were looking for at the price point we were looking for!!!
December 2025
I went yesterday 12/11/2025 to see my options and I was helped by JD, Pepe and Mario and it was amazing the service was excellent. Pepe was really attentive of my car needs and Mario worked on getting me approved. JD was fast and efficient by getting my car appraised. I recommend this Casa Kia amazing prices and amazing... read full comment
November 2025
My car broke down that day and Chris made my day by giving me a black friday deal of a newer version of kia. It was my first time financing and he talked me through everything. Thank you Viva Kia.
