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“Dear Nathan and Team,
We appreciate all efforts.
The words that come to mind are thoughtful, thorough, attentive and caring. Odd combination for a bank...:)
We would not be where we are today without Frost Bank, Nathan Ortiz, and the wonderful team that we depend on.
Warm regards,
Damian and Holly Griswold”
“The team at the Las Colinas branch are very helpful and professional. Hands down the best CU to bank with. Easy process for loans and other bank needs. Keep up the hard work!”
“Incredible staff, they listen if your impatient then plan to go because they take their time ensuring that the job is done correctly and all your questions are answered. Other than that it's definitely a great place with nice employees.”
“The branch manager Isabel is huge on how her customers are treated. She’s always on the move. I love how on top of it she is. I love banking with her. And her staff is A1. Love love love FCB @euless.”
“Small, but extremely friendly branch bank. The ATM outside actually works, and everyone there was honestly interested in making sure I was taken care of. It is a longer drive for me, but I absolutely prefer this location to other Nevy Federal Credit Union locations.”
“The tellers know exactly what they're doing they're very professional courteous kind helpful and very very efficient I was in and out in no time at all blink of an eye thank you so much”
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“Southside Bank is amazing. I had incredible customer service from two outstanding employees. Elaine assisted me in getting online banking set up. She was very patient with me and ensured I had correctly set up the login information. Fast forward several days…I was having trouble accessing online banking. Mesa was so patient with me and resolved the issue for me. Was absolute user error! Kudos to Elaine and Nessa!”